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Chief of Licensing

Full-time

Department of Consumer Affairs

Job Description and Duties

Under the administrative direction of the Assistant Executive Officer of the Board of Registered Nursing (BRN), the Chief of Licensing, independently and through subordinate staff, is responsible for planning, organizing, and directing the operations of the Licensing and Nursing Education Consultant Programs and special projects. The incumbent attends meetings, providing licensing and nurse education information on board-wide policy issues, performance metrics, and strategic planning.

Please refer to the attached duty statement for further job description and duties.

You will find additional information about the job in the .

Special Requirements

Conflict of Interest
This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs’ Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1st, and within 30 days of leaving office.

Criminal Offender Record Information
Title 11, Section 703(d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DCA’s (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:


Please address your experience, knowledge and ability in the following areas and provide specific examples.

1. Technical - Overseeing a licensing program, ensuring compliance with laws and resolution of complex and/or highly sensitive matters and emerging issues. Demonstrated knowledge and experience with administrative and professional licensing standards, policies, processes and procedures of a regulatory agency. Describe how your executive judgment enhanced the effectiveness of a regulatory or licensing program. Include the circumstances involved and explain how you assessed performance data, established objectives and action plans, and implemented business process improvements that led to measurable gains in efficiency, quality, or stakeholder satisfaction.

2. Administration & Program Oversight -
Managing a statewide program and staff at various levels, including directing, organizing and evaluating program operations; strategic planning; leadership; supervision and management accountability. Providing oversight and administrative direction through policies, procedures, regulations and business process changes. Describe the executive-level decisions you exercised to guide program operations, including how you ensured consistent statewide application of laws and regulations. Explain the methods you used to assess and strengthen performance metrics while providing oversight of multiple units or consultant-led programs.

3. Policy Development & Implementation - 
Interpreting, evaluating, monitoring, improving, developing, recommending, and implementing policies and procedures compliant with legislatively mandated changes, court orders, program objectives, and changes in practices. Recommending adoption, amendment, or repeal of regulations or policies. Developing, evaluating, and implementing initiatives that advance and achieve the program’s overall operational success. Describe how you applied change management strategies to guide policy development and implementation, ensured compliance with applicable requirements, and aligned policy decisions with the organization’s mission, strategic goals, and statewide priorities.

4. Outreach & Communication -
Acting as a lead representative for an organization and maintaining cooperative and effective professional relationships with various individuals including governmental and/or industry groups. Using excellent verbal and written communication to prepare high-level presentations and correspondence to address issues and current/emerging matters with interested parties such as stakeholders; medical professionals; educators; consumer groups; associations; organizations; agencies and state programs; media and members of the public. Provide an example in which you served as the primary technical advisor or lead staff to a board, committee, or executive leadership group on critical or emerging issues. Describe how you developed high-level reports or presentations, ensured the accuracy and quality of staff work, supported informed decision making, and maintained effective working relationships with a diverse range of stakeholders such as education representatives, associations, executive leadership, and legislative contacts.

5. Project Management -
Leading and managing projects from initiation through closure, that integrate compliance and efficient project delivery while in alignment with strategic priorities. Establishing measurable objectives, identifying risks, developing an action plan, monitoring progress and adjusting when needed. Describe a complex, high visibility project you led from initiation through completion. Explain how you defined the project scope, established and guided the project team, evaluated risks, managed resources and budgets, monitored progress, communicated with executive leadership, and assessed lessons learned to inform future improvements.

Benefits

Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Detailed benefit information including health, dental, vision, retirement, etc. can be found at

Application Filing Information

State Applications (Std. 678) and Statement of Qualifications must be received or postmarked by the final filing date as listed in this bulletin. Application packages postmarked, personally delivered, or received via interagency mail after the final filing date will not be accepted for any reason. Do not submit application packages to the California Department of Human Resources (CalHR). Hardcopy application packages must have an original signature. Faxed application packages will not be accepted for any reason. Questions regarding this examination may be directed to: ESA- T at View phone number on us.fitly.work or via email to ExaminationServicesUnit@ dca.ca.gov .

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications - A Statement of Qualifications (SOQ) is required. Applicants who fail to submit or complete the SOQ as instructed will be eliminated from the examination process. Please see notes under the "Examination Information" section below for the SOQ requirements.
Vacancy posted 5 days ago
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