FOH Team Member

Job Overview We are seeking a friendly and customer-oriented Front of House member to join our team. As a Front of House member, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers. This position requires strong communication skills, great customer service, and the ability to work in a fast-paced environment as part of a team. Responsibilities Greet customers and offer a hospitable experience for the entirety of their stay. Process customer transactions accurately and efficiently using the point-of-sale system. Take food and drink orders confidently. Handle customer complaints or concerns in a professional and courteous manner. Collaborate with other team members to ensure smooth service. Experience Previous experience in a customer service role is preferred Knowledge of hospitality industry is a plus Familiarity with bar tending is beneficial Understanding of food safety regulations is desirable Skills Excellent communication and interpersonal skills Strong attention to detail Ability to multitask and work efficiently in a fast-paced environment Friendly and approachable demeanor with a customer-centric mindset Problem‑solving skills to address customer issues effectively We would love to hear from you if you are looking for an opportunity to work in a friendly independent company, with potential to progress and a passion for providing exceptional customer service. Job Types: Full‑time, Part‑time, zero‑hour contract Benefits: Employee discount Expected hours: To be discussed Additional pay: Tips Schedule: Monday to Friday, Weekend availability is a must Compensation: To be discussed #J-18808-Ljbffr The-Titanic