Administrative Assistant

Job Description

Job Description

Administrative Assistant

About the Position

Westin Air is seeking a reliable, organized, and professional Administrative Assistant to join our team. The ideal candidate is detail-oriented, comfortable managing multiple priorities, and has excellent communication and customer-service skills.

The Administrative Assistant will provide day-to-day administrative support, help keep office operations running smoothly, and serve as a professional point of contact for customers, employees, vendors, and other business partners.

Responsibilities

• Answer and direct incoming phone calls, emails, and correspondence
• Greet and assist customers and visitors in a professional manner
• Schedule appointments, meetings, and service calls
• Maintain calendars, records, files, and other company documents
• Prepare reports, correspondence, spreadsheets, and other documents
• Enter and maintain accurate information in company systems and databases
• Assist with invoicing, billing, purchase orders, and other administrative tasks
• Coordinate communication between customers, employees, vendors, and management
• Process paperwork and maintain organized electronic and physical files
• Monitor office supplies and place orders as needed
• Assist management and other departments with administrative projects
• Help coordinate daily office operations and workflow
• Maintain confidentiality of company and customer information
• Perform other administrative duties as assigned

Qualifications

• Previous administrative or office experience preferred
• High school diploma or equivalent
• Strong written and verbal communication skills
• Excellent organizational and time-management abilities
• Strong attention to detail and accuracy
• Proficiency with Microsoft Office, Google Workspace, or similar software
• Ability to learn new software and computer systems quickly
• Professional and friendly demeanor
• Ability to multitask and prioritize responsibilities
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Reliable attendance and a positive attitude

Preferred Qualifications

• Experience with scheduling or dispatching
• Experience with customer service
• Experience with QuickBooks or other accounting software
• Experience with ServiceTitan
• Experience in [HVAC / construction / home services / dispatching]
• Previous experience working in a fast-paced office environment

What We Offer

• Competitive pay: [$18–$28 per hour]
• Medical, dental, and vision insurance
• Paid time off and holidays
• IRA retirement match
• Paid training
• Opportunities for advancement
• Bonus opportunity
• Friendly and professional work environment

Why Join Us?

Westin Air is Sunbury’s top-rated, family-owned HVAC leader, and we’re building a team that lasts. We believe taking care of our technicians and support staff is the only way to deliver exceptional service to our Central Ohio neighbors. Our core vision is to be the most sought-after HVAC company to work for in Central Ohio. We achieve this by creating an environment that fosters career growth opportunities. When you join Westin Air, you’re not just taking a job—you’re investing in a long-term, high-reward career where you are respected, supported, and given room to grow.

Why Build Your Career with Westin Air?

• Top-Tier Pay & Predictable Income: Competitive wage, and reliable year-round work—no severe seasonal lay-offs.
• Work-Life Balance: Generous paid time off (PTO) and paid holidays
• Investing in Your Future: Health, dental, and vision coverage, plus a company-matched retirement plan to secure your financial future.
• Local, Supportive Culture: A tight-knit, family-focused atmosphere where leadership listens, safety comes first, and your hard work is genuinely recognized.

Whether you're an experienced HVAC office manager or looking to get started as an office assistant administrator, Westin Air provides the stability and respect you deserve. Come build a career you can be proud of in Sunbury.

If you are organized, dependable, and ready to make a difference in a growing company, we'd love to hear from you.

How to Apply

Apply today through ZipRecruiter with your resume and a brief summary of your administrative experience.