Account Manager (Cox Business)

CompanyCox Communications, Inc.Job Family GroupSalesJob ProfileAccount Manager - CB - CCIManagement LevelManager - Non People LeaderFlexible Work Option No remote option; must work at a specified Cox locationTravel %Yes, 15% of the timeWork ShiftDayCompensationCompensation includes a base salary in the range of $85,500.00 - $128,300.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $68,200.00.Job DescriptionSales can be both an art and science — and we’re looking for someone who can leverage both.At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies.We’re hiring an Account Manager to grow and strengthen valuable business relationships with existing Cox Business enterprise clients. This role is all about developing account strategies and building meaningful connections with customers. You’ll have a quota tied to a lucrative commission plan, so your earnings are in your hands.Are you up to the task? Let’s talk!What You’ll DoYou’ll be responsible for new account development, plus maintaining and growing your customer base through cross-selling, upselling, renewal and retention. You may manage industry-specific customers or enterprise-level relationships within your home territory. You will:· Identify new prospects and generate sales opportunities with existing customers.· Develop and maintain sales plans for assigned accounts.· Meet with prospective and existing customers to assess technology needs and goals.· Use a consultative approach to educate and influence prospects and customers about Cox Business products and services.· Serve as the main point of contact for customers, maintaining in-depth knowledge of their business, industry and key competitors.· Ensure customer satisfaction throughout the sales cycle and retain an assigned base of existing customers by minimizing controllable churn and renewing contracts.· Develop strategies and presentations to sell complex bundled voice, data and video solutions.· Negotiate pricing and products with new and existing customers.· Serve as a public face for Cox Business in the local community to network, develop and maintain Cox’s presence in the market.Who You AreThis role requires a high level of understanding of Cox’s business products, as well as the ability to communicate their benefits clearly and effectively to our business clients. So, it’s important that you’re a fast learner and an active listener. You also have the following qualifications:Minimum:· A bachelor’s degree with 6 years of experience; or a master’s degree with 4 years of experience; or 10 years of experience in a related field.· A valid driver’s license, good driving record and reliable transportation.· Experience using Windows-based PCs, Microsoft Office and a CRM.· Excellent relationship building, written communication and formal presentation skills.Preferred:· 2 years of experience in telecommunications, technology or cloud sales.· Knowledge of local market and key contacts.Exciting things are happening at Cox. Join us and make your mark today!What’s in It for You?Here’s a sneak peek of the benefits you could experience as a Cox employee:· A competitive salary and top-notch bonus/incentive plans.· A pro-sales culture that honors what salespeople (like you!) contribute to our success.· Exceptional work-life balance, flexible time-off policies and accommodating work schedules.· Comprehensive healthcare benefits, with multiple options for individuals and families.· Generous 401(k) retirement plans with company match.· Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.· Professional development and continuing education opportunities.· Access to financial wellness/planning resources.Check out all our benefits. BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.About UsCox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.SummaryLocation: Springdale ARType: Full time