Clinical Liaison

Overview

Make a Meaningful Impact. Advance Your Career.

Vibra Permanent Staffing is seeking an experienced and dedicated Clinical Liaison (CL) for a direct hire, full-time opportunity with one of our trusted Long-Term Acute Care (LTAC) partners. This is your chance to join a specialized team that provides life-changing care to high-acuity patients recovering from complex medical conditions.

Why You'll Love This Role:
• Full-time position
• Work in a specialty LTAC setting with medically complex patients
• Competitive salary
• Comprehensive benefits and PTO package
• Supportive, mission-driven work culture focused on quality outcomes

Responsibilities

Responsible for educating the medical community on all aspects of the Hospital and its services with emphasis on the referral and admission process. Performs on-site clinical assessments to determine appropriate patients for admissions to the Hospital.

Education/Experience:

• Associate degree in Nursing or Respiratory Therapy. Bachelor's degrees are preferred.
• Two years' Healthcare/hospital experience with marketing or business development experience.
• Knowledge of basic computer skills and word processing.
• Preferred RN or RT license in state of employment.
• Proof of current valid unrestricted driver's license and acceptable driving record

Essential Functions:

• Demonstrates and understands the importance of and respect for the rights, dignity and individuality of each patient in all interactions.
• Completes assessment of patients being referred to hospital to determine patient's clinical needs and appropriateness of admission.
• Able to review and present admission analysis, referral analysis, needs of referral contacts, and how to meet these needs.
• Communicates regularly with managed care on-site reviewers at area hospitals to facilitate referrals.
• Selects the most effective strategy (face-to-face, group presentation, direct mail, tours, workshops, etc.) for each contact. Exchanges ideas, information and messages readily and effectively, both in oral and written form, as required by the job. Provides patient updates to physicians, payers, and other referral sources.
• Work with Clinical departments to coordinate admissions and discharges.
• Observes confidential nature of patient and/or organizational business.
• Completes face-to-face in-services to physicians, case managers and other professionals.
• Identifies potential problem issues or customer satisfaction issues; intervenes appropriately and reports to Director of Community Relations. Or CEO. Develops action plans to track process, conclusion, and follow-up.
• Understands work objectives, establishes priorities, anticipates and handles problems and carries out work activities in an orderly manner to meet defined standards.
• Developing, organizing and educational activities in the medical community and presenting the information.
• Demonstrates accuracy, thoroughness, neatness, clarity and adherence to high standards of workmanship.
• Responsive to varying needs and new ideas. Follows through on instructions/assignments and aids others.
• Displays a positive/effective working relationship with co-workers, other departments and medical staff. Demonstrate respect, friendliness and helpfulness in dealing with the public in person and/or over the telephone.
• Considers relevant facts, weights alternatives and makes decisions logically in order to perform the job assignment effectively.
• Able to identify and work within departmental budgets, submits expense reports on time, and ensures that budgetary goals are attained.
• Attends local conferences and trade shows at which company representatives may exhibit or attend to achieve the maximum return on investment. Assists in coordinating periodic direct mail campaigns to targeted managed care customers, with the assistance of management. Participate in referral services weekly team meetings.
• Develops individual marketing plans and competitive analysis on time; able to identify opportunities to meet census budget; able to solve problems and implement measures to realize yearly census matrix; uses established reporting mechanisms and provides data and statistics as required. Completes physician profiles and territory/time management reports on time.
• Procedures work on a timely basis and with good quality. Effectively uses own time and time of others. Shows initiative. Contributes, develops and/or carries out new ideas or methods. Establishes schedule based on importance of physician / potential referral source.
• Productivity: Identify potential growth, and current volume and importance to the hospital's plan.
• Meetings/In-services: Attends departmental and/or staff meetings.