Senior Inside Account Manager - Sitefinity

Senior Inside Account Manager

Progress is the trusted provider of software that enables customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease. Join us as a Senior Inside Account Manager and help us propel business forward. This will be a hybrid role working between your home office and either our Burlington MA headquarters or Raleigh NC office. You must be local to one of them at time of application as we can not provide any relocation package.

Progress is seeking a highly motivated and results-driven Inside Account Manager for Sitefinity to join our North America Sales team. This role is responsible for driving net-new business, expanding existing customer relationships, and achieving revenue targets for Sitefinity, Progress' leading Digital Experience Platform (DXP).

The ideal candidate is a consultative seller with experience selling enterprise software, SaaS, CMS, MarTech, Digital Experience, or Digital Transformation solutions. The Account Executive will engage executive and business stakeholders across Marketing, IT, Digital Experience, and eCommerce functions to help organizations create exceptional digital experiences that drive business outcomes. This position reports to a North America Sales Manager and partners closely with Sales Engineering, Marketing, Customer Success, Professional Services, and Channel Partners.

In this role, you will:

• Achieve and exceed quarterly and annual bookings targets.
• Drive net-new customer acquisition opportunities across North America.
• Develop and execute territory and account plans aligned to business objectives.
• Build and maintain a robust pipeline through outbound prospecting, partner engagement, marketing campaigns, referrals, and customer expansion opportunities.
• Manage all sales activities within Salesforce and maintain forecast accuracy.

• Execute tiered account management and customer engagement programs.
• Identify upsell, cross-sell, and expansion opportunities within existing Sitefinity customers.
• Develop executive relationships with key stakeholders and decision-makers.
• Create account growth plans focused on increasing customer lifetime value.
• Partner with Customer Success to improve customer adoption and retention.

• Lead discovery conversations to understand customer objectives, challenges, and digital transformation initiatives.
• Qualify opportunities using MEDDIC/MEDDPICC methodologies.
• Position Sitefinity's value proposition against customer business goals.
• Deliver compelling business cases and ROI narratives.
• Navigate complex multi-stakeholder sales cycles.

• Work closely with Sales Engineers to deliver demonstrations, proof-of-concepts, and technical evaluations.
• Partner with Marketing on demand generation initiatives and events.
• Collaborate with Customer Success and Professional Services to ensure successful customer outcomes.
• Engage with channel partners, agencies, and system integrators to drive joint opportunities.

Your background:

• 3-7+ years of quota-carrying software sales experience.
• Proven track record of exceeding revenue targets.
• Experience selling SaaS, CMS, DXP, MarTech, eCommerce, Digital Experience, or related enterprise software solutions.
• Strong prospecting and pipeline generation skills.
• Experience managing opportunities through complex sales cycles.
• Ability to engage executive-level stakeholders.
• Excellent presentation, negotiation, and communication skills.
• Experience using Salesforce CRM and sales engagement platforms.

Additionally, it would be beneficial if you have:

• Experience selling Content Management Systems (CMS) or Digital Experience Platforms (DXP).
• Familiarity with digital transformation initiatives and marketing technology stacks.
• Experience selling into financial services, credit unions, manufacturing, healthcare, public sector, or enterprise organizations.
• Understanding of web content management, personalization, customer journeys, digital commerce, or omnichannel experience strategies.
• MEDDPICC, MEDDIC, Challenger, or similar sales methodology experience.

Base Salary Range: $69,000 - $79,000 This position is also eligible to participate in our commission plan (up to $75k at plan). Final base compensation is determined by a number of factors, including but not limited to job-related skills, education, demonstrable experience, and allowance for future and continued salary growth. We also offer a robust benefits package, with details below.

If this sounds like you and fits your experience and career goals, we'd be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:

• Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
• Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
• Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
• Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!