Remote Renewals Team Lead: Drive Customer Retention
Zensurance
New York, NY
- Remote job
Zensurance, a Canadian InsurTech, is growing its Automated Renewals team in the US to deliver exceptional renewal retention and client service for SME accounts. The Team Lead will mentor a high‑volume renewals group, align performance with company goals, and manage client escalations with integrity. Reporting to the Practice Lead, you will conduct 1:1s, coach learning, ensure SLAs are met, and drive improvements in the customer journey. #J-18808-Ljbffr Zensurance
Vacancy posted 3 days ago
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