Retail Account Manager

Job Description

Job Description

About Bliss Life Candy

Bliss Life Candy is an innovative, fast-growing commercial candy manufacturer. We are scaling our footprint rapidly across major national retail sectors, regional grocery chains, and digital marketplaces. As we expand our production capability and launch bold new product lines, we are building a dedicated outbound sales engine to bring our brands to store shelves nationwide.

Position Summary

We are seeking a high-energy, exceptionally driven Retail Account Manager to spearhead our frontline outbound sales efforts. Reporting directly to the National Sales Director, you will be the primary engine for account acquisition. Your mission is to establish initial contact, navigate complex retail corporate hierarchies, and open doors with critical decision-makers.

While we provide target accounts, warm leads, and data support, this is not a reactive customer service or order-taking position. You must be an absolute self-starter who excels at hunting down the right Category Managers across grocery, candy, retail, and convenience channels, capturing their attention via phone and email, and successfully delivering our brand story.

This is a Full-Time, entirely in-office position at our headquarters. Remote or hybrid work is not available for this role.

Key Responsibilities

• Outbound Prospecting: Drive daily outbound phone calls and customized email campaigns targeting category managers, retail buyers, and corporate decision-makers.
• Navigating Corporate Structures: Utilize provided lead lists, combined with your own investigative resourcefulness, to identify the exact decision-makers within major corporate buyer offices.
• Pitching & Introduction: Effectively deliver compelling initial presentations, introducing the value proposition of our product portfolio.
• Pipeline Coordination: Partner closely with our National Sales Director to seamlessly hand off qualified, warmed leads who have requested pricing, programs, or large-scale proposals.
• Sample Coordination: Manage the successful delivery of product samples to buyers, ensuring precise timing and proactive follow-ups to secure feedback.
• CRM Tracking: Maintain meticulous records of daily outreach activities, updated contact information, and pipeline progress within our sales database.

Qualifications & Requirements

• Self-Starter Mindset (Required): High intrinsic motivation with a proven ability to work independently, maintain a high volume of outbound activity, and confidently push past rejection.
• Exceptional Communication: Professional, clear, and persuasive verbal and written communication skills. You must be confident talking to corporate buyers on the phone and crafting highly professional emails.
• Investigative Grit: A natural ability to dig beneath the surface, research target businesses online, and figure out who holds the buying power.
• In-Office Commitment: Ability to work full-time out of our office every day. This collaborative environment is critical for our rapid training and direct coordination with leadership.
• Experience: Experience in Consumer Packaged Goods (CPG), food manufacturing, retail broker environments, or B2B outbound sales is a major advantage, but a coachable attitude and hunger to succeed are paramount. We will fully train the right person.

What We Offer

• Competitive base compensation with performance-driven incentives.
• Direct, hands-on training alongside our National Sales Director.
• A dynamic, entrepreneurial culture within a rapidly scaling manufacturing company.
• Clear long-term upward mobility as our corporate sales department expands.

Bliss Life Candy is an Equal Opportunity Employer.