Field Sales Representative

Job Description

The Field Sales Representative plays a key role in driving product visibility, brand presence, and sales performance across assigned retail locations on behalf of multiple-syndicated clients. This role focuses on building strong in-store relationships, assisted selling, product training, brand advocacy, merchandising activities, and identifying opportunities to optimize product performance.

Responsibilities

Sales, Training, & Relationship Management

• Build and maintain effective working relationships with store management and key retail staff to support in-store execution and sales goals.
• Drive increased sell-through and market share within the designated territory through a comprehensive approach that includes direct consumer (B2C) engagement, assisted selling, associate training, and influencing store personnel.
• Engage directly with consumers in a retail environment to influence purchase decisions by confidently presenting product features, benefits, and value propositions.
• Act as a brand ambassador during in-store interactions, product demonstrations, and promotional activities to increase consumer awareness, advocacy, and loyalty.
• Communicate program objectives and product knowledge to retail partners and reinforce consumer-facing messaging that aligns with brand and promotional strategies.
• Identify consumer needs through active listening and recommend appropriate products to maximize sales outcomes and conversion.
• Identify upselling opportunities, incremental merchandising activities, and additional display placement to enhance product visibility and performance.

In-Store Execution & Merchandising

• Ensure product availability, accurate pricing, and full shelf presence for assigned client brands.
• Execute merchandising standards including planogram compliance, stock rotation, and promotional display setup.
• Proactively identify on-shelf issues and take corrective action (e.g., replenishment, facing, placement adjustments).

Data Collection & Reporting

• Capture in-store observations, photos, inventory counts, and competitive insights using designated reporting tools.
• Submit accurate and timely activity reports to support client analytics and program performance tracking.
• Share feedback from retailers that may influence product strategy, promotional planning, or operational improvements.

Program Coordination

• Represent multiple clients within a syndicated program while maintaining neutrality and professionalism.
• Prioritize workflow across brands based on program expectations, visit frequency, and client requirements.
• Participate in virtual or in-person training sessions to stay current on product knowledge and execution standards.

Qualifications

• 1-3 years of experience in retail sales, field sales, consumer marketing, brand advocacy, or a related customer-facing role.
• Demonstrated experience engaging directly with consumers and influencing purchasing decisions in a retail or in-person sales environment.
• Strong understanding of sales fundamentals, customer engagement techniques, and promotional execution.
• Strong communication, interpersonal, and relationship-building skills.
• Ability to work independently, manage schedules, and prioritize tasks across multiple client mandates.
• Comfortable using mobile applications for reporting, photo capture, and time management.
• Valid driver's license and access to reliable transportation (if applicable to program structure).
• Willingness to complete company-provided sales and product certification programs as required.
• Commitment to ongoing learning and skill development through structured sales training and certification opportunities provided by the company.

Key Competencies

• Customer Focus - Builds strong relationships and provides value to retail partners.
• Execution Excellence - Delivers high-quality in-store work consistently and efficiently.
• Adaptability - Moves fluidly between brands and adjusts to changing program requirements.
• Organizational Skills - Manages workload across multiple clients with accuracy and timeliness.
• Problem Solving - Quickly identifies issues and proposes practical solutions.

Working Conditions

• Field-based role with travel between retail locations.
• May require occasional lifting, shelf adjustments, or display installation.
• Flexible scheduling aligned with store hours and program requirements.

About Us

Typically, a mosaic is where all the pieces fit together nicely. That's not us. This Mosaic is where every piece stands out. That's because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.

As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn't just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we've spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.

From awareness, to earned, brand equity, consideration, and sales - we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action - whether it's a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what's next.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact View email address on click.appcast.io . Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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