Documentation Specialist

Documentation Specialist

Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we bring the agility, responsiveness, and customer intimacy of a small business combined with the quality and infrastructure of a larger firm.

Recognized as an award-winning Oracle partner, we have delivered innovative solutions across Defense, Intelligence, Civilian, Health IT, and Tribal sectors. Our highly certified experts build systems that drive efficiency, accelerate modernization, and ensure mission outcomes with certainty.

We offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment.

About the Role

Concept Plus is seeking a Documentation Specialist to support Air Force IT systems development, modernization, and operations. This role requires knowledge and understanding of Air Force IT processes and technology environments, including DevSecOps CI/CD pipelines, Cloud One environments, Oracle-based systems, and Java application stacks. Air Force systems are deployed across classified and unclassified DISA and cloud environments, requiring strong attention to documentation quality, process discipline, knowledge management, and compliance with DoD standards.

The Documentation Specialist is responsible for developing, maintaining, and governing technical, operational, and program documentation that supports the successful delivery, sustainment, and modernization of Air Force systems. This role ensures documentation remains accurate, current, traceable, and accessible to program stakeholders while supporting knowledge transfer, operational continuity, audit readiness, and contract compliance requirements.

What You'll Do

• Documentation Management
• Develop, maintain, and manage program documentation repositories.
• Create and update technical, operational, and program management documentation.
• Ensure documentation remains current, accurate, and configuration controlled.
• Maintain standard templates, document libraries, and document version histories.
• Support knowledge transfer and transition activities.
• Utilize tools such as Jira and Confluence to manage documentation, track changes, and provide visibility into system status

• Configuration Management
• Maintain Configuration Management records and baselines.
• Support configuration audits and change tracking activities.
• Manage document version control and release documentation.
• Ensure approved changes are reflected in program documentation.
• Support Configuration Control Board (CCB) activities.

• Process Documentation
• Document operational workflows and standard operating procedures (SOPs).
• Create process maps and workflow diagrams.
• Maintain runbooks and operational support procedures.
• Capture and document lessons learned and best practices.

• DevSecOps Documentation Support
• Document CI/CD pipeline processes and procedures.
• Support release documentation and deployment records.
• Maintain system architecture diagrams and technical references.
• Coordinate updates resulting from platform enhancements and modernization efforts.

• Program Management Support
• Assist with preparation and submission of contract deliverables (CDRLs).
• Support status reporting and governance documentation.
• Maintain meeting records, decision logs, action item logs, and change records.
• Support risk, issue, assumption, and dependency tracking activities.

• Compliance Support
• Ensure documentation supports Air Force, DoD, and contract requirements.
• Support audit readiness activities.
• Maintain records required for cybersecurity, quality assurance, and program reviews.
• Assist in documenting system accreditation and compliance activities.

Required Qualifications

• US Citizenship Required
• Ability to obtain and/or maintain a Secret Clearance
• DoD 8140 intermediate certification or DoD 8570 IAM Level II certifications or higher
• 5–7 years of experience in configuration management, technical documentation, or DevSecOps support roles
• Experience with configuration management principles and tools (Git, version control systems)
• Familiarity with CI/CD pipelines and DevSecOps environments
• Experience maintaining technical documentation and system artifacts
• Knowledge of DoD standards and processes (RMF, documentation control, audit readiness)
• Experience with Jira, Confluence, or similar tools for tracking and documentation

Preferred Qualifications

• Bachelor's degree in Information Systems, Computer Science, Engineering, or related field (or equivalent experience)
• Experience supporting Air Force or REMIS-like systems
• Familiarity with Cloud One and Platform One environments
• Experience supporting Configuration Control Boards (CCB) and change management workflows
• Knowledge of CDRL deliverables and DoD documentation standards
• Understanding of infrastructure as code (IaC) versioning and configuration practices

Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.