Collection Agent

Collection Agent

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in multiple states, is seeking a full time Collection Agent for our offices in Williamsville, NY and Lake Mary, FL.

Available shift in NY is 9:30am - 6pm, Monday thru Friday, In-Office.

Available shift in FL is 8am - 5pm, Monday thru Friday, In-Office.

What You'll Do:

• Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients.
• Calculate acceptable settlement amounts according to guidelines set by our clients and Management team.
• Effectively manage an open queue of accounts to consistently hit your monthly collection goal.

Benefits

• Competitive Hourly Salary
• Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses
• Medical, Dental, and vision; 401K plan with company match
• Long and Short Term Disability Insurance
• Company paid Life Insurance
• PTO
• Paid Holidays
• Paid Parental Leave
• Employee Referral Program

Excellent verbal communication skills

Multitasking and time management skills to work through the account queue and inbound call volume.

Previous customer service work preferred.

We are an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer of guarantee of employment.