Front Desk Receptionist

Job Description

Job Description

We are currently seeking an energetic and proactive Receptionist with a winning attitude to join our dynamic team. This role is an excellent opportunity for an individual with exceptional customer service skills and a desire to work in a fast-paced, team-oriented legal environment.

Key Duties

• Answer all incoming calls, screen & route appropriately
• Greet clients in the office, control access to meeting rooms
• Schedule intake appointments and follow-up calls
• Provide translation (e.g., Spanish-English) when needed
• Log incoming mail; scan/upload/send to appropriate staff
• Basic intake logging (name, contact info, file creation trigger)
• Maintain front desk area, ensure supplies, manage incoming/outgoing mail & packages
• Provide client experience support (refreshments, seating, check-in)
• Enter new client intakes and obtain insurance information

Required Skills & Qualities

• Strong communication skills (phone + face-to-face)
• Bilingual preferred
• MUST BE ABLE TO MULTITASK: phones + client service + administrative tasks
• Basic office software proficiency (MS Office, Outlook)
• Professional demeanor; high client-service orientation
• Ability to route tasks, prioritize interruptions
• STRONG ATTENTION TO DETAIL

You'll join a collaborative, supportive team where you can grow your career, while making a real difference in our clients' lives. We offer a competitive salary, and a positive, empowering work environment.
If you are a self-starter with a strong sense of initiative and a passion for helping others, we encourage you to apply.

Company Description

You'll join a collaborative, supportive team where you can grow your career, while making a real difference in our clients' lives. We offer a competitive salary, and a positive, empowering work environment.\r\nIf you are a self-starter with a strong sense of initiative and a passion for helping others, we encourage you to apply.