Senior Manager, Government Customer Service Operations
Jobtailor
Jobtailor in Connecticut seeks an experienced operations leader to oversee government and strategic contact center functions, driving service quality and performance. You will coordinate with Workforce Management, IT, QA, and client teams to ensure efficient delivery, incident response readiness, and implementation of new tools and processes. The role requires 8+ years in customer service operations and 5+ years in leadership, with a Bachelor's degree or equivalent. #J-18808-Ljbffr Jobtailor
Vacancy posted 1 day ago
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