Verifications Specialist

The Verifications Specialist is responsible for using telephone, email and fax to communicate with employers, schools, state boards, and online databases to verify current and previous employment, education, professional licenses, certifications and references for our clients as part of their pre-employment screening process. Pre-employment screening orders must be processed according to contractual agreements and client standards.

Essential Duties & Responsibilities

• Process verifications using telephone, email and fax
  ● Provide professional service to third-party verifiers and applicants
  ● Handle Personal Identifying Information confidentially and responsibly
  ● Interact with companies from all over the United States
  ● Make outbound calls to gather information and confirm that the information is correct
  ● Log clear and detailed notes documenting research steps and actions taken on screening
  ● Analyze collected data and personal documents and evaluate their relevance and applicability
  ● Prepare accurate and grammatically correct screenings
  ● Maintain a personal performance level that meets or exceeds the established production and quality goals of the department

Requirements & Skills

• Expert computer skills (Internet Searches, Database Lookups)
  ● Outstanding verbal and written communication skills, including high proficiency or fluency in English
  ● Excellent problem-solving skills
  ● Ability to work independently and problem-solve
  ● Energetic, self-motivated, and detail-oriented
  ● Ability to manage multiple priorities using time management and organization skills
  ● Team player with the ability to work with a wide variety of people in local and remote locations

Education

• High School Diploma or GED required