Loan Assistant

Job Summary The Loan Assistant II will direct the timely processing and fulfillment of commercial loans. In this role you will support the deal team managing simple to semi‑complex commercial loans and client relationships. You will ensure the accuracy and uniformity of all loan documents, minimize risk, and assist with loan issue investigations and resolution. Primary Responsibilities Track and manage the loan pipeline, mortgage maturities, uninsured reports, and past‑due reports to ensure timely processing and adherence to deadlines. Prioritize tasks to meet processing goals and customer expectations. Provide back‑up support to other Loan Assistants during PTO requests and absences. Maintain knowledge of State and Federal lending regulations and bank policies to ensure compliance. Collect and organize necessary documentation from borrowers, including income verification, credit reports, and identification. Input data into loan processing systems accurately and efficiently. Order title searches, UCC searches, appraisals, and flood certifications as needed. Coordinate closings with lenders, attorneys, insurance agents, and clients. Initiate disbursement of closing funds and issue loan proceeds via checks or wires. Review closed and funded loans for document completion and ensure accurate booking. Obtain post‑purchase documentation from settlement agents, register of deeds, and title insurance agencies. Maintain a tickler system for outstanding post‑closing documentation and report status during weekly meetings. Communicate effectively with lenders (2–3 per day) and stakeholders throughout the loan process. Provide exceptional client service and resolve client issues or discrepancies. Advocate the company culture by delivering prompt, efficient, and exceptional customer service. Build internal and external relationships and demonstrate commitment to core values. Adhere to confidentiality, security, and compliance guidelines. Qualifications High school diploma or equivalent required; bachelor’s degree or coursework in banking, finance, or lending is an asset. 3–4 years of experience in commercial lending documentation. 3–4 years of experience as a Loan Assistant I or comparable role. Excellent time management, organizational skills, and attention to detail. Strong communication and interpersonal skills. Proficient in Microsoft Office. Ability to prioritize, work independently, exercise good judgment, and problem‑solve. Ability to exercise personal and professional responsibility with limited direction. Reasonable accommodations may be made for individuals with disabilities. Required Training Annual compliance training. New employee orientation. Physical Demands & Work Environment Must be able to work at a computer for long periods. The position may be performed in a cubicle or private office. Telecommuting requires a secure home office with reliable internet and minimal background noise. Travel Travel may be required to meet with lenders and clients, attend meetings, site visits, and other business needs. Equal Opportunity Employer SouthState is an Equal Opportunity Employer, including disabled and veterans. #J-18808-Ljbffr SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION