Inside Sales Representative

Job Description

Job Description

Inside Sales Representative — Castle Fresh

Job Type: Full-Time (30–40 hours/week)

Location: Hybrid — remote, with required in-person training and occasional in-person meetings in the South Denver Metro Area. Must live in Colorado.

Pay: $21/hr + commission and monthly performance bonuses

Schedule:

• Monday–Friday
• Training hours: 8:00 AM–3:00 PM
• After training: 8:00 AM–5:00 PM

Position Overview

Convert "just looking around" callers into loyal, recurring clients — and love doing it.

We’re looking for an experienced phone sales pro who can jump in and start closing warm, inbound leads right away.. You’ll be the first voice our prospective clients hear: answering questions, giving quotes, handling objections, and helping them say yes to recurring home cleaning with confidence.

If you’ve closed deals over the phone before, genuinely enjoy people, think a few steps ahead, and love getting paid for performance, let’s talk! This role has real room to grow as Castle Fresh keeps growing.

A Day in This Role Looks Like

• Jumping on inbound calls, texts, web inquiries, and quote requests fast — we’re talking minutes, not hours
• Walking clients through pricing and options, then booking their first cleaning
• Handling objections with calm, genuine confidence
• Turning leads into clients who stick around
• Re-engaging former clients and leads who’ve gone quiet
• Logging every conversation in our CRM so nothing slips through the cracks
• Following every open lead through to a clear outcome

Must Have

• 2+ years of phone-based sales experience (inside sales, inbound sales, or appointment setting with closing responsibility)
• A track record of hitting sales or conversion goals
• Comfortable — confident, even — asking for the sale
• Based in the US and living in Colorado, able to attend in-person training and occasional meetings in the South Denver Metro Area
• Reliable high-speed internet and a quiet workspace for remote days

You Might Be a Great Fit If You

• Are naturally warm, talkative, and build rapport fast
• Stay cool under pressure, even with a difficult caller or a tough objection
• Get a little competitive about hitting your numbers (in the best way)
• Have a sharp eye for detail and never let things slip

Experience We Love to See

• Home service industry sales (cleaning, HVAC, pest control, etc.) — big plus
• Customer service or call center background
• CRM experience (MaidCentral a plus)

What Success Looks Like in This Role

• Fast lead response time
• High quote-to-booking conversion rate
• A growing recurring client base
• Clients who feel like raving fans before their first cleaning even happens

Why Castle Fresh

You bring the sales skills — we’ll get you up to speed fast. Our hands-on training covers our services, pricing, systems, and sales process, so you can hit the phones with confidence, backed by a real team, not just a quota. Here’s what else you get:

• Paid holidays and PTO after 1 year
• Paid sick time
• Monthly performance bonuses
• Additional incentives based on performance
• 401(k) with company match
• Real opportunities to grow as the company grows

Hiring Process

We’re reviewing applications now! Qualified candidates will complete a phone screen and interview, and we’ll check professional references before making an offer. Your official start date gets confirmed when you’re offered the role.