Radiology Scheduler

Radiology Scheduler

Pay: $28.00–$31.00/hour Schedule: Monday–Friday, 8:00 AM–4:30 PM Duration: 6-month contract with possible contract-to-hire opportunity Dress Code: Scrubs Parking: Free

Position Overview

We are seeking an experienced Radiology Scheduler to coordinate patient scheduling and registration for Diagnostic Imaging services. This position serves as a key point of contact for patients, referring providers, and imaging staff and requires strong customer service skills, attention to detail, and the ability to manage a high volume of calls and scheduling requests.

Key Responsibilities

• Schedule diagnostic imaging appointments, including MRI, CT, Ultrasound, X-Ray, Nuclear Medicine, and Vascular Ultrasound
• Manage a high volume of inbound and outbound patient and provider calls
• Verify patient demographics, insurance information, physician orders, and referring provider information
• Provide patients with exam preparation instructions, including fasting, contrast preparation, medication guidelines, and arrival times
• Schedule appointments according to imaging protocols, urgency, patient needs, and department availability
• Register, check in, and assist patients as needed
• Monitor scheduling work queues and respond to requests promptly
• Communicate scheduling changes, delays, and special instructions to patients and imaging staff
• Collaborate with technologists, nurses, radiologists, providers, and other departments
• Maintain accurate documentation within EMR and scheduling systems
• Protect patient confidentiality and follow HIPAA requirements

Required Qualifications

• Previous radiology/imaging scheduling experience
• Previous high-volume call center experience
• Strong customer service and communication skills
• Experience working with patient scheduling and/or EMR systems
• Ability to accurately manage multiple priorities in a fast-paced healthcare environment

Preferred Qualifications

• Medical front desk or patient registration experience
• Experience with MACS Enterprise scheduling

Vaccination Requirements

Must meet facility requirements for the current COVID-19 and seasonal influenza vaccines. Signed personal or medical exemptions may be accepted when approved by Employee Health Services (EHS).

Benefits: (employee contribution) Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.