Guest Experience Specialist

Marriott

Job Description

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists to get it right for our guests and our business each and every time.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Info

Job Identification 26104832
Job Category Rooms & Guest Services Operations
Posting Date 08/19/2026, 03:22 PM
Job Schedule Full time
Locations 124 Saint Charles Ave, New Orleans, LA, 70130, US
Bonus Eligible? N
Stock Package? N

Marriott International

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Guest Experience Specialist in New Orleans, LA vacancy

Guest Experience Specialist
...Guest Experience Specialist Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day! A GES is the ambassador of...
Suggested
Full time
Immediate start
Flexible hours
Shift work
Night shift
Weekend work
The Escape Game
New Orleans, LA
4 days ago
Front Desk Guest Experience Specialist
$16 - $18 per hour
...for the Old No. 77 Hotel in New Orleans. This role serves as the first point of contact for guests, delivering exceptional customer service and ensuring a memorable experience. The ideal candidate should have a high school diploma and excellent communication skills. Responsibilities...
Suggested
Hourly pay
BENCHMARK
New Orleans, LA
4 days ago
Front Desk Guest Experience Specialist
Waterford Group Llc in New Orleans seeks a Guest Service Agent to be the friendly first and last contact for guests. You will handle check‑in/check‑out, answer phones, assign rooms, and manage administrative duties, all while maintaining a can‑do, customer‑centric attitude...
Suggested
Waterford Group Llc
New Orleans, LA
1 day ago
Front Desk & Guest Experience Specialist
...Orleans seeks a Front Desk Agent/Royal Service Agent to welcome guests, process registrations, and coordinate guest services in a... ...English, a professional appearance, and teamwork are essential. Experience in high-end hospitality and Opera PMS is preferred; bilingual skills...
Suggested
Fairmont
New Orleans, LA
12 hours ago
Front Desk Guest Experience Specialist
Concord in New Orleans is seeking a Front Desk Clerk to deliver welcoming guest service, handle check-ins/outs, manage reservations, and assist guests with information on hotel services and amenities. The role requires strong communication, reliability, and multitasking...
Suggested
Shift work
Afternoon shift
HC New Orleans FQ
New Orleans, LA
4 days ago
Guest Experience Specialist
...Louisiana. As a Team Member, you will be the first point of contact for customers, providing a warm and inviting experience. Responsibilities include educating guests about our Mediterranean menu, maintaining cleanliness in dining areas, and ensuring food quality. Ideal...
CAVA - Veterans
Metairie, LA
1 day ago
Front Desk Guest Experience Specialist
...Clerk at Wyndham Garden Barone Plaza, New Orleans. You will assist guests during check-in/out and provide attentive, courteous service... ...high school completion or equivalent, with hospitality experience preferred, and flexibility for long hours. You will work at the...
Expotel Hospitality
New Orleans, LA
12 hours ago
Customer Experience Supervisor I - Lakeside Shopng Cntr
$20 - $25 per hour
...Customer Experience Supervisor As the Customer Experience Supervisor, you are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives, and delivering company checkout...
Hourly pay
Worldwide
Shift work
JCPenney
Metairie, LA
12 hours ago
Guest Experience Manager
...new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people...
Worldwide
Flexible hours
Shift work
Night shift
Day shift
Four Seasons
New Orleans, LA
2 days ago
Client Success Manager
...Success Managers to improve communications and manage our clients' account, to drive deeper relationships and engagement. Sales experience is required. Managed IT or Technology experience is not required. We will provide sales training that will provide you with...
Base plus commission
Restech (LA)
Metairie, LA
12 hours ago
Client Success Manager
...pending deliverables and overall account health of customers. Performs all other job-related duties as assigned. Education, Experience and Knowledge Requirements: ~1-2 years of sales support and/or digital marketing experience ~ Previous experience in a media...
Temporary work
Work at office
The Advocate
New Orleans, LA
12 hours ago
Facility Maint. Manager II
...Demonstrates proficiency in the following trades: Instrumentation and Electrical - required;4+ years of specific trade or plant-related experience - required;2+ years of management experience - required;Experience in blending and packaging industry - preferred;Experience...
Full time
Clean Harbors
Metairie, LA
9 hours ago
Maintenance Shop Manager
...special projects as assigned. Required to perform hands-on work activities.QualificationsHigh school diploma or equivalentPrior work experience as a Diesel Mechanic is required5+ years of hands-on mechanical supervisory experiencePossess CDL Operator's license with...
Work experience placement
Immediate start
First Student
New Orleans, LA
3 days ago
Front of House Manager
...and standards as set by LRG. The ideal candidate will possess experience in the restaurant industry coupled with strong food knowledge.... ...friendly, and courteous service Proactively interact with restaurant guests; build loyalty and face/name recognition Positively handle...
Casual work
Link Restaurant Group
New Orleans, LA
6 days ago
Cardiovascular Key Account Manager, New Orleans, LA
$159.49k - $215.78k
...Sales Managers, Regional Sales Directors, Reimbursement/Access Specialists, etc.)Coordinates Amgen home office engagement with customers... ....Basic Qualifications:Doctorate degree & 2 years of sales experience and/or related account management experience OrMaster’s degree...
Full time
Remote work
Home office
Flexible hours
Amgen
New Orleans, LA
2 days ago
Oncology Key Account Manager - Southeast
$146.25k - $211.25k
...be located in the area of the geography, which covers [appropriate region and/or accounts] A minimum of 4 years of relevant work experience, with healthcare sales/account management experience Have a valid driver’s license and willingness to travel on the job (~50% of...
Full time
Contract work
Work experience placement
Immediate start
Remote work
Sanofi
New Orleans, LA
2 days ago
Front of House Manager
...dedicated Front of the House manager to support our team and oversee the front of the house all while ensuring exceptional guest experiences and operational excellence. Someone who is creative, financially savvy, positive, compassionate, and being driven by high standards...
Full time
Flexible hours
Shift work
Night shift
Afternoon shift
Jolie
New Orleans, LA
10 days ago
Private Client Associate Account Executive
...files. Required Qualifications High school diploma or equivalent required; associate or bachelor's degree preferred. Prior experience in insurance account servicing, agency operations, or customer support preferred. Working knowledge of agency management...
Oliver Wyman, LLC
Metairie, LA
2 days ago
Outside Sales Account Manager - Industrial Fluid Power Components and Solutions
...with knowledgeable customer service and technical support teams who will assist you in meeting and exceeding your sales goals Experience, Education, Skills ~ Bachelor’s degree in related discipline OR a 2-year technical degree, preferably in Fluid Power; OR any suitable...
Full time
Work experience placement
Local area
Night shift
Sunsource
New Orleans, LA
12 hours ago
Client Success Manager
...background check ◾Tech-savvy and comfortable using Zoom and digital tools ◾Motivated to learn, grow, and help others ◾Strong communicator with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...
Full time
Globe Life: Moore Organizations
New Orleans, LA
1 day ago
Account Manager
...broadcasting and digital advertising is preferred.Knowledge of Google Analytics and advertising solutions is highly desirable.Prior experience using CRM systems and MS Office suite.Able to make decisions and solve problems independently to support customer needs.Self-...
Full time
Temporary work
Part time
Local area
Flexible hours
Tegna
New Orleans, LA
3 days ago
Account Executive
...team playerExperience selling to business ownersUnderstand and use qualitative research to further sales effortRelated military experience will be consideredIn-person attendance is requiredValues in ActionAt Hearst Television we tell stories every day. Stories about people...
Local area
Flexible hours
Hearst Corporation
New Orleans, LA
1 day ago
Account Executive
...CRMand prospecting tools to manage and achieve quotas as it pertains to activity metrics and revenue goals.Qualifications:3+ years of experience in digital media sales, advertising, or a related industryProven track record of meeting or exceeding sales targets in a...
Full time
Temporary work
Part time
Work at office
Local area
Immediate start
Remote work
Flexible hours
Shift work
Tegna
New Orleans, LA
3 days ago
Account Executive
..., and goaloriented approachWhat You Bring to Novatech:Bachelor’s degree or equivalent experienceBusinesstobusiness outside sales experience requiredPreferred experience within technology, managed services, or a related industryProficiency with Salesforce or similar customer...
Full time
Work at office
Novatech
New Orleans, LA
1 day ago
Account Executive
...generating/qualifying leads through prospecting new business with a “hunter” mentalityQUALIFICATIONS•Bachelor’s degree•1+ years of experience in business development, sales, customer service•Experience in transportation, logistics, or supply chain...
Worldwide
Worldwide Express
Metairie, LA
3 days ago
Front of House Manager
...Restaurant Manager oversees the dining room's daily operations, guest services, and service staff. They act as the bridge between... ...ongoing coaching to maintain high service standards. Guest Experience: Manage reservations, greet diners, and ensure every guest receives...
Night shift
French Market Restaurant And Bar
New Orleans, LA
27 days ago
Retail Manager - Dog Care Facility (The Dog Stop Kenner)
...outgoing personality, dedication to providing an unparalleled experience for our clientele, and, of course, a love of dogs. Responsibilities... ...play Maintaining a clean and healthy environment for guests Overseeing staff and canine interactions Managing back of...
Flexible hours
The Dog Stop Of Metairie
Metairie, LA
20 days ago
Global Cross Border Engagement Services - Senior Manager
$91k - $321.5k
...independence requirements What You Must Have At least a High School Diploma or the equivalent degree At least 6 years of experience What Sets You Apart Leveraging influence in cross-border engagement services Excelling in international tax compliance...
Contract work
PwC (US)
New Orleans, LA
5 days ago
Facilities Manager
...compliance of building systems and equipment. Provides fire safety training as requested for Hospital employees. EDUCATION/EXPERIENCE QUALIFICATIONS Appropriate combination of education and work experience is required: ~ High School Diploma/GED or equivalent...
For contractors
Work experience placement
Shift work
Night shift
LCMC Health
Metairie, LA
1 day ago
Donor Engagement Manager
$1,000 - $5,000 per month
...professional development funds to improve and grow skills and capacity. # Adhere to the organizational values statement. Experience and other requirements: At least 5 years of development experience, including demonstrated success in annual giving, donor relations...
Full time
Work at office
Local area
Remote work
1 day per week
Louisiana Bucket Brigade
New Orleans, LA
3 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Specialist. Be the first to apply!