Service manager

Job Description

Job Description

Automotive Service Manager

Company: Fixed Ops Staffing
Job Type: Full-Time
Location: Multiple Opportunities Available
Compensation: $90,000 - $180,000+ Annually (Based on Experience, Department Performance, Fixed Operations Metrics, and Dealership Compensation Plans)

Join the Fixed Ops Staffing Talent Network

Fixed Ops Staffing partners with leading automotive dealerships throughout the Southeast  to connect top fixed operations professionals with outstanding career opportunities.

We are actively seeking experienced Automotive Service Managers for current and future dealership opportunities. Whether you're leading a high-volume service department, looking to advance into a larger operation, or seeking a stronger compensation and growth opportunity, we'd like to connect with you.

Responsibilities

• Oversee daily operations of the dealership service department.
• Lead, coach, and develop service advisors, technicians, dispatchers, and support staff.
• Drive customer satisfaction, retention, and service department profitability.
• Monitor and improve key performance indicators including labor sales, gross profit, effective labor rate, technician productivity, proficiency, and efficiency.
• Maintain strong CSI and manufacturer performance standards.
• Ensure repair orders are managed accurately and efficiently.
• Collaborate with parts, sales, and executive leadership teams to achieve dealership objectives.
• Recruit, train, and retain top service department talent.
• Implement processes that improve workflow, customer experience, and department performance.
• Maintain compliance with dealership policies, manufacturer requirements, and safety standards.

Qualifications

• Previous automotive service management experience required.
• Proven leadership experience within a dealership service department.
• Strong understanding of fixed operations performance metrics.
• Demonstrated success improving profitability, technician retention, and customer satisfaction.
• Experience managing service advisors, technicians, and department workflow.
• Strong communication, leadership, and problem-solving skills.
• Experience with dealership management systems such as CDK, Reynolds & Reynolds, Dealertrack, Tekion, or similar platforms.
• Valid driver's license required.

Preferred Experience

Experience with domestic, import, luxury, hybrid, diesel, and EV brands is welcomed.

Candidates with backgrounds in:

• High-Volume Service Departments
• Multi-Store Dealer Groups
• Luxury Automotive Brands
• Fixed Operations Growth Initiatives
• Technician Recruitment & Retention
• Service Department Process Improvement

are strongly encouraged to apply.

Opportunities Available For

• Service Managers
• Senior Service Managers
• Fixed Operations Managers
• Assistant Service Managers
• Service Directors
• Drive Managers

Why Join Our Talent Network?

• Access to dealership opportunities with respected dealer groups
• Confidential career representation
• Competitive compensation packages
• Career advancement opportunities
• Relocation opportunities may be available
• Opportunities ranging from single-point dealerships to large automotive groups
• No cost to candidates

Apply Today

If you're an experienced Automotive Service Manager interested in exploring current or future opportunities, we encourage you to apply today.

Our recruiting team will review your background and contact you regarding opportunities that align with your leadership experience, compensation goals, operational strengths, and career objectives.

Fixed Ops Staffing
Connecting Top Automotive Talent with Leading Dealerships.