Certified Medical Assistant

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Certified Medical Assistant FullTime ALTAMONTE OFFICE, Altamonte Springs, FL, US 30+ days ago Requisition ID: 1008 Salary Range: $17.00 To $25.00 Hourly Responsibilities Maintains effective communication with patients in reference to waiting time, patient needs and expectations, and patient feedback. Escorts patient to the different areas within the medical office (prevention counselor, check‑in/out, lab, exam room, social work, including televisit). Completes all tasks sent via CCR’s EHR by the requested timeframe. Ensures compliance with health center’s policies and procedures as it relates to medical examination of every patient seen. Administrative Duties Ensures proper and timely check‑in of patients and prepares patient for medical examination; assists with the coordination of patient flow. Ensures proper patient identification using a minimum of two identifiers as per national patient safety goals requirement. Schedules follow‑up appointment for the patient. Timely and accurate documentation in patient charts. Receives/sends documents via fax per provider request. Medical Record Release Form Makes phone calls and documents in EHR per provider request. Records pertinent information on forms. Ensures proper and smooth operational flow as it relates to patient visit (i.e., prioritizes patient flow based on medical needs). Reviews and documents the patient's vital signs in CCR’s EHR. Updates and records patient information in CCR’s EHR: Allergies, reconciles medication list, reviews immunizations, history forms, other information as required. Prepares and reviews the next day’s patient schedule & care requirements to maintain patient flow. Assists with the completion of forms as needed: PrEP Screening, HIV Confidential Case Forms, Pre‑operative Surgical, Work Excusal/Return to Work, and Proof of Pregnancy. Ensures proper Patient Health Questionnaire‑9 (PHQ‑9) Depression screening for risk of suicide of every new patient. Clinical Duties Collects and accurately documents patients’ vital signs in CCR’s EHR (i.e., height, weight, temperature, heart rate, blood pressure, pulse oximeter, pain level). Reports abnormal findings to the Registered Nurse and/or Medical Provider. Prepares venipuncture forms. Prepares Advance Beneficiary Notice (ABN) forms as required and informs the patient of any costs associated with lab draw. Prepares and completes lab orders/requisition. Ensures proper collection, labeling, and processing of all specimens using a minimum of two identifiers prior to drawing blood. Assists Medical Providers with medical procedures/testing by performing: Electrocardiogram, rapid testing (CLIA waived testing) diabetic, results documentation & log maintenance (blood glucose, A1C, strep, urine dipstick, urinalysis, pregnancy, Immunochemical Fecal Occult Blood Test, influenza A & B, HIV, HCV). Reviews visit summary with the patient upon discharge by the provider. Ensures proper processing and specimens are securely enclosed for transport to the lab. Procedures and Specimen Handling Prepares rooms for clinical examination and patient procedures as directed; ensures materials, supplies, and equipment are fully stocked and available. Assists Medical Providers with procedures/testing and ensures proper documentation in the medical record: Pap smear, colposcopy, biopsy, vaginal cultures, pelvic/breast exam, male exam, incision and drainage, throat cultures, nebulizer treatments and other procedures as indicated by the provider. Obtains and reviews medical records of all diagnostic/lab reports. Collects, transports, disinfects, and prepares instruments for sterilization process in accordance with policy and procedure. Performs high‑level disinfection and sterilization of instruments, as assigned and as per manufacturer's guidelines. Ensures the following are entered in patients’ EHR: Chief complaint, history of present illness, problem list, health reminders, patient history, social history, family history, medical/surgical history, and assessment of recent hospitalizations. Performs PHQ‑9 Depression screening. Places orders for the following: Laboratory testing, standing orders, referrals and updates status of any open referrals, new medication and/or medication refills, vaccines and/or injections. Ensures proper ICD‑10 coding/charges per diagnosis as per medical providers instructions. Enters Uniform Data System (UDS) & Meaningful Use (MU) measures. Enters self‑management goals and plan of care. Provides accurate and timely documentation within the same day of intervention and enters other information as requested by the provider. Quality Assurance / Compliance Ensures examination rooms are in compliance with OSHA and Joint Commission standards. Ensures proper documentation/logging and disposal of medication into the hazardous/black box. Receives training and undergoes competency assessments based on evidence‑based guidelines and manufacturer's instructions for use. Ensures cleanliness of clinic area and examination rooms. Reports any cleaning or safety observations to the Registered Nurse and/or Office Manager. Maintains agency guidelines relating to safety, outreach, and confidentiality. Ensures proper handwashing according to CDC guidelines. Maintains and follows infection control standards and Universal Precautions as per policy and procedure. Provides feedback observations on risk management/safety assessments in the work area to Registered Nurse and/or Office Manager. Understands and appropriately acts upon the assigned role in Emergency Code System and Agency Continuity of Operations Plan (COOP). Culture of Service (3 Cs) Compassion Greets internal or external customer with courtesy, making eye contact, responding with a proper tone and nonverbal language. Listens to the customer attentively, reassuring and understanding the request and providing appropriate options or resolutions. Competency Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered. Commitment Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed. Prioritizes internal or external customer requests to ensure the prompt and effective response is provided. Other Responsibilities Participates in training sessions and other meetings as required by the agency and/or funding sources. Participates in agency developmental activities as requested. Other duties as assigned. Travel Required No. Qualifications Skills Customer Focus – Advanced Customer Service – Advanced Compassion – Advanced Commitment – Advanced Multitasking – Advanced Microsoft Office – Intermediate Communication – Advanced Problem Solving – Advanced Preferred Skills Intermediate Behaviors Loyal: Shows firm and constant support to a cause. Team Player: Works well as a member of a group. Enthusiastic: Shows intense and eager enjoyment and interest. Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well. Dedicated: Devoted to a task or purpose with loyalty or integrity. Motivations Goal Completion: Inspired to perform well by the completion of tasks. Self‑Starter: Inspired to perform without outside help. Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals. Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization. Education High School or better. Experience 2 years of related work experience are required. #J-18808-Ljbffr