Director of Catering & Business Development

Job Description

Serving New York's best bagels, Apollo Bagels is bringing simplicity back to the bagel, with fresh, high-quality food at a great value. We're a fun, lively community gathering place unlike any other, and as we experience tremendous growth, our team members are the driving force behind our continued success.

Compensation: $140,000 base salary + 20% annual target bonus

On-Target Earnings (OTE): $168,000, with additional upside above target

About the Role:

We're looking for a Director of Catering & Business Development to own our catering business from end to end, from finding and closing new customers to building the systems, team, and operational infrastructure needed to execute at a high level. Our goal is to grow catering into a major revenue channel over the next 24 months.

The right person brings significant catering sales and operations experience in New York City, a proven track record of managing and growing large corporate accounts, and the ability to build processes and systems that scale with the business.

What You'll Do:

Sales & Business Development

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• Build and execute a strategy to significantly grow catering revenue
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• Identify, pursue, and personally close large corporate, office, events, and institutional accounts
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• Build relationships with office managers, executive assistants, workplace teams, event planners, and other key decision-makers
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• Grow existing accounts through repeat business and larger programs
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• Develop an outbound sales pipeline with clear reporting on leads and account performance
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• Own catering revenue targets and partner with leadership on profitability
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Catering Operations

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• Build and manage the full catering workflow, from inquiry to ordering, production, packing, delivery, billing, and follow-up
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• Establish SOPs and systems for lead tracking, order management, customer communication, and account management
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• Choose the right technology and ordering channels to manage catering as it scales
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• Set up corporate billing, invoicing, payment terms, and accounts receivable, including purchase order and vendor onboarding requirements
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• Create systems for order confirmation, production planning, and quality control, with clear communication between Catering, Operations, Production, Finance, and our stores
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• Develop pricing, packages, and programs for different customer segments, with reporting on sales, retention, average order size, profitability, and pipeline
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• Partner with Operations to execute large orders consistently and fix bottlenecks as volume grows
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• Own the customer experience from first inquiry through post-order follow-up
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Team Leadership

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• Build, train, and lead a small catering team (1-2 people to start)
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• Set clear roles, responsibilities, and accountability
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• Build the structure to support the department as it grows
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• Work cross-functionally with store operations, production, finance, and marketing
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What You'll Bring:

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• 5+ years in catering, hospitality sales, or business development
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• Proven track record of generating meaningful catering revenue
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• Experience running catering operations, not just selling
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• Strong understanding of corporate billing, invoicing, and catering economics
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• Experience building systems and SOPs for a growing business
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• A builder mindset: hands-on, independent, and fast-moving
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• Existing NYC network or book of business highly preferred
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Perks & Benefits

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• Performance Bonus: Meaningful upside tied to catering growth
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• Medical, dental, and vision
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• Unlimited PTO
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• 401(k) with Match
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• Free Daily Lunch & Beverage
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• Career Growth:Level up with us!
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