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Patient Service Representative

$19 - $22 per hour

PATHWAYS HEALTHCARE, LLC

Pathways Healthcare Job OpportunityPathways Healthcare is a leading, physician- and nurse practitioner-led home health and hospice organization, committed to redefining recovery through comprehensive, patient-centered care. Our innovative Medical Rehabilitation Program offers a meaningful alternative to institutional rehab, helping people heal at home, with dignity and purpose.We are proud to have ranked in Boston Globe's Top Places to Work in Massachusetts and USA Today's Best Places to Work in the United States since 2023!Why Join Pathways?Work in a supportive team environment and amazing corporate culture.Impact patients' lives directly by providing in-home care.Opportunities for continued growth and professional development.Position Details:Main Office location: Westwood, MAJob Type: Full TimeSchedule: Monday - FridayTraining: Initially about 6 weeks in-office trainingRemote role with possible office days for meetings/additional trainingResponsibilities:Interact with patients in a positive and professional manner via telephoneHandle multiple calls while maintaining exceptional patient experienceEducate patients using data derived from their electronic medical recordsCommunicate well with our healthcare team and be a liaison between our patients and our staffEmbrace new technologies and continuous improvement to provide our patients with the best possible experiencePerform administrative functions as necessaryRespond to and reply to requests for informationMaintain strict compliance to HIPPA and patient privacyPerform other related job duties as assignedQualifications:Excellent customer service skillsPositive attitude and energetic personalityComputer and technologically savvyAbility to multitaskExcel in a dynamic, forward-thinking environment prone to continuous improvement and changesOur Benefits:Comprehensive benefits package including 401(k) match, HMO & PPO Plans, Dental, Vision, Life Insurance, Short-Term Disability, and Flexible Spending Account.Flexible schedule to promote work-life balance.Opportunities for leadership development and professional growth.Pathways Healthcare is committed to providing exceptional care to our patients and fostering a positive work environment for our team members. If you're passionate about making a difference in people's lives and possess the required qualifications, we encourage you to apply for this exciting opportunity!The pay range for this role is:19.00 - 22.00 USD per hour (Westwood)

Vacancy posted 6 hours ago
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