Maintenance Manager

Job Description

Job Description

Are you highly organized, detail-oriented, and skilled at leading maintenance operations? We have an exciting opportunity for a Maintenance Manager to join our West Hollywood–based property management companies, Structure Properties Inc. We specialize in residential and commercial properties throughout San Francisco and are committed to operational excellence and long-term asset preservation. We are seeking a highly skilled and motivated Maintenance Manager to oversee maintenance operations at The Lido Apartments. This is a long-term leadership opportunity for a professional who takes pride in ownership, accountability, and operational excellence.

This position reports directly to the Community Manager. This position comes with a free onsite apartment.

Position Overview

The Maintenance Manager is the on-site leader responsible for all maintenance operations . This role combines technical expertise, team leadership, vendor oversight, and operational accountability. The Maintenance Manager will manage preventative maintenance programs, oversee building systems, and personally respond to building emergencies when necessary. This position requires sound judgment, strong troubleshooting skills, and the ability to make confident decisions in real time.

Responsibilities

Operational Leadership

• Oversee daily work order flow and ensure timely completion
• Monitor and maintain minimal work order backlog
• Maintain high standards for quality control and workmanship
• Keep mechanical rooms and maintenance areas clean and organized
• Serve as the primary maintenance authority on-site

Preventative Maintenance & Building Systems

• Develop and execute structured preventative maintenance schedules
• Oversee core building systems including HVAC, plumbing, electrical, and hydronic systems
• Track inspections and maintain required compliance documentation
• Proactively reduce emergency repairs through system monitoring and upkeep

Emergency Response

• Personally respond to after-hours building emergencies
• Diagnose issues and determine whether resolution can be handled in-house or requires vendor escalation
• Coordinate licensed vendors for issues outside internal scope
• Ensure rapid and professional resolution of urgent building matters

Team Supervision

• Lead and supervise on-site maintenance staff
• Assign and prioritize daily and weekly tasks
• Provide training, coaching, and performance feedback
• Maintain safety standards and operational accountability
• Partner with the Building Manager on performance evaluations

Vendor & Financial Oversight

• Coordinate licensed vendors for specialized repairs and inspections
• Review scopes of work and monitor vendor performance
• Ensure work meets California compliance standards
• Manage preventative maintenance contracts and service agreements
• Assist with maintenance budgeting and cost control

Administrative & Systems Management

• Utilize property management software (AppFolio, Yardi, or similar platforms)
• Ensure accurate documentation and timely closure of work orders
• Track inventory and oversee supply ordering
• Provide consistent operational updates to the Building Manager

Qualifications:

• 5+ years of multifamily maintenance experience
• Strong leadership skills and a minimum of 3 years of management experience.
• Excellent organizational and time management skills.
• Strong ability to multitask and prioritize tasks effectively.
• Strong mid- or high-rise mechanical systems background
• Proficient in using property management software and ticketing systems.
• Experience with modern building systems including camera systems, alarms, door call systems, and access control
• EPA Certification preferred
• HVAC certification preferred
• Ability to diagnose maintenance issues and determine appropriate vendors for repairs.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong troubleshooting and diagnostic skills
• Organized, systems-oriented mindset
• Ability to lift 50+ lbs and perform physical work as needed