Mail & Copy Associate 8AM-5PM

Mail & Copy Associate 8AM-5PM

Charlotte, NC, USA

18.00-20.00 per hour DOE

Hourly

Full Time

Eligible for: PTO (Vacation, Sick, and Holiday), Medical, Dental, Vision Insurance, 401k, and more!

Job Description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Customer Service expert, comfortable with reaching out to all levels of client staff. Partnering attitude with the ability to build strong professional relationship.

Responsibilities

Data entry:

• Collect and enter daily volumes on Excel spreadsheets
• Review daily logs for any missed or incorrect data
• Ensure all necessary information is accounted for
• Use tracking system for outbound copy services packages (Brynka)
• Complete daily audit logs (Start / End of Shifts)
• Upload daily reporting to the shared files

Copy Services:

• Receive | Review | Execute client internal copy requests
• Using provided verbiage, email communications with internal customers
• Operate print production Xerox copier | Plotter | GBC Cutter | Binding Machine | Postage Machine
• Creative, the ability to make formatting suggestions and know how to assist
• Upload daily reporting to the shared files

Outbound Mail:

• Apply postage to outbound USPS mail
• Create FedEx labels when needed
• Print, and upload package outbound report
• Partner with FedEx for afternoon pickups

Office Supplies, Equipment Maintenance, & Additional Services:

• Communicate monthly supply needs within the expected time
• Ensure all copy equipment is operational and place service calls when needed
• Any other office support that is requested

Qualifications

• High School Diploma or equivalent preferred
• 1-2 years of customer service and shipping/receiving related experience preferred Basic mathematical skills1-3 years' experience with Microsoft software
• Handle multiple projects on time
• Ability to work individually and in a team environment Excellent communication skills both written and verbal Ability to meet employer's attendance policy Keyboarding and Windows environment and PC skills Ability to lift up to 50 pounds on a daily basis.
• Attention to detail
• Strong Skills- Outlook, Excel, Power Point, Research, communication (written and verbal)