Bilingual Customer Service Representative

Job Title: Bilingual Customer Service Representative Location: Scottsdale Employment Type: Full-Time About the Role We are seeking a reliable and personable Bilingual Customer Service Representative to join our team in Scottsdale. In this role, you will serve as a key point of contact for customers, providing support in both English and Spanish while helping coordinate services related to drywall projects. This position is ideal for someone who enjoys problem-solving, communicating clearly, and delivering excellent customer experiences. Key Responsibilities Respond to customer inquiries via phone, email, and in person in both English and Spanish Schedule appointments and coordinate service requests Provide accurate information about services, timelines, and project updates Resolve customer concerns professionally and efficiently Maintain detailed records of customer interactions and transactions Collaborate with internal teams to ensure smooth project execution Qualifications Fluent in both English and Spanish (written and spoken) Previous customer service experience preferred Strong communication and interpersonal skills Excellent organizational and multitasking abilities Basic computer proficiency (CRM systems and Microsoft Office a plus) Ability to remain calm and professional in fast-paced environments What We Offer Competitive hourly pay (based on experience) Opportunities for growth and advancement Supportive team environment Stable, full-time schedule If you are bilingual, customer-focused, and ready to be part of a growing team, we encourage you to apply today! #J-18808-Ljbffr Express Employment Professionals - Cincinnati East