Patient Services Coordinator

Patient Services Coordinator

Location: Beverly Hills, CA 90211

Duration: 13 weeks

Working Schedule: Day Shift || 8:30 AM – 5:30 PM

Position requires 1 Saturday per month from 8am-12pm

Knowledge of vision insurance/vision center experience strongly preferred

Job Summary:

• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains policies, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines

Required Qualifications:

• HSD/GED
• Experience with medical insurance, referral processes, and benefit plans
• 1 year of recent experience working in an outpatient clinic or medical office setting
• Epic Experience

Preferred Qualifications:

• 2+ years’ recent experience working as a Patient Service Representative
• Vision Center and Vision Insurance experience (strongly preferred)