Document Processing Associate (On-Site)

Document Processing Associate

Join our team as a Document Processing Associate and play a key role in preserving community records. At Neumo, we partner with local governments to ensure important documents are safely archived and accessible for future generations. This position involves on-site document scanning, operating scanning equipment, and ensuring high-quality digital conversion of historical and vital documents.

If you enjoy accurate, process-driven work, have strong attention to detail, and value contributing to meaningful archival and preservation projects, this opportunity is for you.

Duties and Responsibilities:

On-Site Scanning & Document Handling

• Perform high-volume document scanning on site.
• Prepare documents by removing staples and bindings, organizing materials, and staging batches.
• Move, track, and return original documents between storage, prep, and scanning stations.
• Operate, and troubleshoot scanning equipment.
• Capture high-quality images of loose sheets, forms, files, and similar documents.

Inventory

• Perform data entry & maintain accurate document inventory using MS Excel and internal systems.

Quality Control & Digital Processing

• Review scanned images for accuracy, clarity, and completeness.
• Perform basic image corrections and fix scanning errors when needed.
• Assist with other production tasks and perform other duties assigned when not on a scanning assignment.

Collaboration & Professionalism

• Communicate with on-site manager & team leads to ensure timely execution and completion of scanning tasks to maintain project schedules.
• Represent the company professionally at all client locations.
• Follow all confidentiality, security, and data-handling protocols.

Education and Experience:

• High School diploma or equivalent.
• Basic computer skills and ability to learn new software quickly.
• Proficiency with Microsoft Excel; familiarity with MS Word, Outlook, and MS Teams.
• Reliable, detail-oriented, and committed to accuracy in repetitive tasks.
• 02 years of experience in document scanning, digitization, or office environments.
• Previous experience with scanning hardware like Inotec and OPEX scanners
• Basic understanding of digital imaging concepts (file types, resolution, aspect ratio, etc.)
• Familiarity with microfilm & roll film scanning, editing & image correction is a plus.

Knowledge, Skills and Abilities

• Strong attention to detail and proactive attitude
• Strong ability to use computers and learn new software and interfaces
• Works well independently; meets production goals
• Comfortable adapting to warehouse or records-storage environments and customer needs
• Willingness to learn internal production systems

Work Environment

• Work occurs primarily in customer warehouses, records management facilities, or office environments.
• Moderate noise levels; use of office and scanning equipment.
• Professional conduct required, as you will represent the company at client sites.

Physical Demands

• Ability to lift 3050 pounds (project-dependent).
• Frequent movement of files, boxes, books, or film.
• Long periods of sitting or standing doing repetitive tasks.
• Regular use of computers, scanners, printers, and office tools.
• Occasional movement through warehouse or office areas.
• Frequent communication via email and messaging platforms such as MS Teams.

Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.