National Account Manager

Job Description

Job Description

Why CCI? At CCI Systems, Inc., our mission is simple: Making Life Better through devotion to our world-class employees and delivering innovative solutions for our customers. As a 100% employee-owned company for over 70 years, our experts bring integrity, accountability, and innovation to everything we do. Our culture fosters collaboration, growth, and shared success—creating meaningful work while building the networks that connect communities and power the future. 

We are seeking a  National Account Manager who will own and drive sales with a small number of specifically assigned large national accounts, both existing and prospective. This person will be responsible for developing and managing new and existing customer relationships and partner closely with Operations and other internal business units to drive profitable revenue growth through identification and development of business opportunities

Responsibilities

• Drive business initiatives and develop go-to-market strategies and solutions to ensure business growth within defined regions.
• Act as customer relations manager and drive sales to meet budget expectations. 
• Collaborate with customers to understand network requirements and deliver tailored solutions. 
• Develop and maintain consistent prospects and customer communications. 
• Ensure customer expectations are exceeded through superior service delivery. 
• Address operational issues professionally and promptly. 
• Work with carriers, MSOs, strategic vendors, and internal teams to formulate revenue growth strategies. 
• Coordinate responses to applicable RFPs with bids team.  
• Project financial estimates for proposals in compliance with company policies. 
• Effectively communicate the value proposition through proposals and presentations.
• Maintain a complete understanding of all CCI services, along with customer process and system requirements that CCI must comply with.   
• Collaborate with operations to develop competitive pricing strategies. 
• Achieve financial goals while operating within forecasted budgets. 
• Coordinate sales efforts with sales staff and project stakeholders. 
• Promote company image through ethical business practices and superior service quality.
• Perform other duties as assigned by management.

Qualifications

• 5 years’ experience in a Sales/Business Development role within the broadband OSP Engineering and/or Construction field. 
• 3 years of hands-on experience in telecom outside plant (OSP) engineering, including design, permitting, and construction support for fiber optic and HFC networks. 
• Proven relationships within the telecom industry.
• Proven ability to sell and manage services for OSP fiber optic networks, including field data collection, aerial and underground permitting, network design (FTTx and HFC), fiber splicing, and coax splicing for HFC upgrades. 
• Strategic thought leader with a depth of experience in driving sales across a broad set of technologies. 
• Must have proven success as an ambitious “hunter”. 
• Tenacity, boldness, assertiveness and a "will to win" in dealing with highly competitive situations. 
• Successful track record managing large territories, strategic account planning, forecasting, and presenting telecom solutions. 
• Proficient in Microsoft Office Suite, CRM systems, and a variety of web-based software applications.
• Excellent communication and presentation skills including the ability to convincingly persuade others.
• Ability to interact with colleagues, vendors, and customers of all professional levels. 
• Self-motivated with strong time management and prioritization skills in high-pressure environments. 
• Proficient in interpreting financial data to support strategic decision making. 
• The ability to embrace corporate values, understand the company vision, and exemplify CCI leadership behaviors.

Shift  is Monday-Friday between the hours of 8:00 a.m. to 5:00 p.m. CST but must be able to work outside normal business hours when required.

Additional Information

• Must have a valid driver’s license and an acceptable driving record. 
• Must be willing to travel extensively nationwide, as needed. 
• Mileage reimbursement provided. 
• Base salary plus quarterly commission/bonus.