Manager, Client Compensation

Job Overview Lead with Purpose, Unlock Your Team’s Passion At LPL, people leaders hold the key to the employee experience — shaping culture, driving performance, and guiding individuals to new heights. Because when that happens, we all win – clients, LPL, and most importantly our employees. The Manager – Client Compensation leads a team of 10 to 12 people who support advisors and their staff through phone calls, emails, and processing of files from sponsors or carriers. The manager drives strategic and tactical department programs, and is responsible for developing and motivating the team to provide advisors with timely, correct, and relevant information so that they can help their clients achieve their financial dreams. Additionally, the manager proactively consults with business partners (including Business Consulting, Product Managers, Compliance, Accounting, Finance, Audit and Risk, and others) to address issues, ensure alignment, and capture the overall Client Compensation Operations experience. Responsibilities Team Leadership and Development Construct and maintain individual career goals. Prioritize one‑on‑one meetings and deliver real‑time coaching. Support the Client Experience Manager with NIGO key learnings. Lead meetings to plan overall accuracy of department operations. Mentor and coach team members to align with leadership vision. Oversee comprehensive training and knowledge sharing across teams and departments. Process Improvements Assist in modifying or creating advisor‑facing performance metrics. Share trends, pain points, and solutions with leadership and partners. Provide strategic insight for evolving commission payout to advisors. Own and supervise firm‑wide, multi‑department projects enhancing experience workflows. Inspire and lead initiatives that enhance the Advisor experience and positively impact the organization. Department Support Participate, support, and drive departmental and firm‑wide projects. Work closely in a POD structure with internal and external partners to elevate advisor value. Assist with operations recovery, coordinating resources to resolve aged requests and escalated issues. Liaise with internal partners to promote Client Compensation projects and initiatives. Review audit controls to mitigate risk, remove redundant requirements, and increase transparency. Qualifications Requirements 5+ years of experience leading and developing others. Must hold SIE and Series 99/Series 7 licenses (able to obtain in first 90 days if not currently held). Leadership and motivational skills. Understanding of the advisor role. Ability to work with people across all levels. Organizational and critical thinking skills. Preferences Management experience with a phone customer service team. Experience with Excel advanced functions (pivot tables, VLOOKUP/XLOOKUP, etc.). Ability to translate data from phones into action plans. Understanding of workforce management. Experience presenting data in PowerPoint. Experience with Tableau for reporting and dashboards. Bachelor’s or Associate’s degree, or substantial relevant professional experience. Pay & Benefits Pay Range: $76,735.00 – $127,823.00. Actual base salary varies based on factors such as relevant skill, prior experience, education, internal peers, performance, and geographic location. LPL Total Rewards package is highly competitive, including: 401(k) matching Health benefits Employee stock options Paid time off Volunteer time off More EEO Statement Equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics. #J-18808-Ljbffr LPL Financial LLC