Administrative Assistant

Office Management & AdministrationOversee general office operations, ensuring a well-organized and professional work environment. Manage office supplies, equipment, and vendor relationships. Support HR and accounting functions such as onboarding, timekeeping, expense reporting, and invoice processing. Coordinate internal communications, meetings, and company events. Maintain accurate and confidential business records, files, and correspondence. Serve as the primary point of contact for visitors, incoming calls, and mail distribution.Sales Support & Customer ServiceProvide administrative and operational support to the inside and outside sales teams. Prepare and process sales quotes, purchase orders, and order confirmations. Communicate with customers regarding product availability, order status, and delivery timelines. Maintain accurate customer records and data in CRM and ERP systems. Assist with bid preparation, proposal documentation, and follow-up communication. Support the coordination between sales, production, and shipping to ensure accurate and timely order fulfillment.Process & Communication SupportDevelop and maintain efficient office and sales processes to improve communication flow and customer experience. Assist in reporting and tracking sales metrics and performance data. Support marketing and business development initiatives such as trade shows, mailings, and promotional materials. Coordinate travel arrangements and logistics for company staff as needed.