National Account Manager

National Account Manager – Home Depot (Store Channel) Summary The National Account Manager – Home Depot (Store Channel) is responsible for driving in-store sales growth, strengthening strategic partnership with The Home Depot (THD), and executing retail programs across all physical store locations. This role owns the day-to-day relationship with key Home Depot merchandising, operations, and field teams to maximize shelf presence, inventory performance, and in-store execution. This is a highly collaborative role that bridges sales, supply chain, merchandising, and field execution to deliver best-in-class retail performance. Key Responsibilities Account Leadership & Strategy Serve as the primary point of contact for Home Depot merchants and store operations partners Develop and execute annual account plans aligned with company sales, margin, and growth objectives Negotiate assortment, pricing, promotions, and merchandising strategies Identify opportunities to expand SKU distribution, placement, and category share In-Store Sales & Execution Drive in-store sell-through performance across Home Depot locations Partner with field Ops team, and Pro sales team to ensure execution excellence Monitor and improve key retail KPIs including: Same-store sales growth In-stock rates Inventory turns Oversee resets, new product launches, and merchandising updates Inventory & Supply Chain Coordination Collaborate with demand planning and supply chain teams to ensure optimal inventory levels across stores and distribution centers (RDC’s) Proactively address in-stock issues, replenishment gaps, and allocation challenges Support forecast planning and promotional demand modeling Cross-Functional Collaboration Work closely with channel marketing, product, and sales ops to align on in-store programs Partner with finance to manage pricing, profitability, and promotional ROI Coordinate with operations and logistics teams to support store rollouts and resets Field Engagement Conduct regular store visits to assess merchandising quality and identify opportunities Gather competitive intelligence and insights from the field Collaborate with the field ops team to improve execution consistency and focus on priorities Reporting & Analytics Analyze sales trends, POS data, and store-level performance metrics Deliver actionable insights and recommendations to internal stakeholders and Home Depot partners Prepare and present business reviews (monthly, quarterly, annual) Lead strategy for Supplier Partnership Meeting (SPM) and Store Managers Meeting (SMM). Qualifications Required Bachelor’s degree in Business, Marketing, or related field 5–8+ years of experience in retail sales, national accounts, or channel management Direct experience managing or supporting The Home Depot, or similar big-box retailers Strong understanding of in-store retail dynamics (merchandising, replenishment, store operations) Proven track record of achieving sales growth and managing large retail accounts Preferred Experience with home improvement, bathing, decor or adjacent categories Familiarity with Home Depot systems, processes, and merchandising structure Experience working with field sales or merchandising organizations Strategic account management and negotiation skills Strong analytical and data-driven decision-making Excellent communication and relationship-building abilities Ability to manage multiple priorities in a fast-paced environment Deep understanding of retail merchandising and store execution Cross-functional leadership and influence Travel Requirements Up to 15%-20% travel for store visits, customer meetings and internal meetings Success Metrics Sales growth vs. plan (POS and shipments) Distribution gains and shelf presence In-stock performance and inventory productivity Strength of relationship with Home Depot merchants and field teams #J-18808-Ljbffr