User Experience Designer

Job Description:

In this role, candidates will:

• Develop and execute customer experience solutions for online applications and websites
• Manage the design, creation, and production of customers experience elements from product concept through completion, including product updates and revisions
• Develop and execute customer experience solutions by employing a broad array of user centered design tools including customer experience brief, site strategy, wireframes or visual mockups, site layouts, site maps, taxonomies navigation schematics, task flows, design briefs, key screens, templates, prototypes
• Review and analyze high profile or complex projects and may lead projects or teams of user centered design specialists
• Develop new research and tests theories that lead to alternative, leading edge design solutions
• Analyze relevant internal and external sites and consult standards and guidelines as well as policies to determine best practices
• Exercise independent judgment to guide risk deliverables
• Design, develop, test, and refine prototypes
• Resolve moderately complex issues
• Lead team to meet key milestone deliverables while leveraging solid understanding of business, user, and technical requirements
• Create and monitor schedules to ensure timely effective program execution
• Develop and oversee planning and execution of projects, production schedules, and quality assurance
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Testing
• Roadmap execution
• Project management
• Management experience
• Expert knowledge in Adobe Target capabilities and usage, with proven track record of success driving value with the tool as a marketer, strategist, or analytics leader.
• Experience in Marketing, Financial Technology, Data Focused Project Management, or a related field
• Financial data management and marketing/modeling experience
• Application development experience
• Change management experience
• Experience with supporting CMS business leaders to understand the capabilities they want to build to support their business goals
• Ability to champion an idea and bring a group to consensus
• Understands business objectives and engages to capture requirements, assessing impacts both internal and external
• Experience leading business/data requirements gathering and translating into contractual language for Third Party Service Parties
• Ability to tell a compelling story around LOB usage of data
• Experience working with business leaders in rationalizing and prioritizing requirements
• Experience in acting as centralized point of contact for project timelines, dependencies and deliverables
• Excellent verbal, written, and interpersonal communication skills
• Strong presentation
• Strong Vendor management skills
• Ability to set and achieve objectives requiring a high level of cooperation from cross-functional partners in other teams LOB marketing, marketing operations/execution, digital product, technology, data management, and data science/modeling.
• Ability to navigate ambiguity and create a pioneering playbook for others to follow rather than following pre-defined steps.
• Success in developing and growing strong teams in marketing, digital, strategy, or analytics.
• Excellent written and verbal communication skills and the ability to present complex concepts into simplified solutions in a straightforward and understandable manner to multiple stakeholders, including senior leaders.
• Experience in financial services, especially banking.

What are the top 3 to 5 skills, experience or education required for this position?

• Excellent Figma skill sets
• Experience in Finance services, specifically Banking
• Excellent verbal, written, and interpersonal communication skills
• Human design thinking
• Experience Design

What is nice to have (but not required) skill, experience, education, or certification?

• Agile
• Ability to navigate ambiguity
• Ability to present complex concepts into simplified solutions to build consensus with stakeholders

Note:

• Duration: 12 month contract with potential for extension
• Pay rate: $55-65 per hour - W2 Only
• Interview Process: Maximum 2 rounds, first one 45 minutes, 2nd 30 min
• Type of interview (video, phone or onsite)? Video
• Work Locations: Irving, Texas or Charlotte, North Carolina ONLY
• Hybrid: 3 days onsite and 2 remote
• Years of Experience Required: 3 to 5 years

Pay Range: $55-65 per hour

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.