Administrative Assistant

Administrative Assistant I (P1)

Kelly Services is seeking a detail-oriented and customer-focused Administrative Assistant I to support daily office operations and provide exceptional service to customers and internal teams. This role combines administrative, customer service, and operational support responsibilities in a fast-paced office environment.

Key Responsibilities

• Answer and manage customer phone calls and email inquiries in a professional and timely manner.
• Provide front desk support, greet visitors, and maintain a welcoming office environment.
• Process customer orders, quotes, invoices, and service requests.
• Enter and maintain customer and vendor information in company systems, including SAP.
• Assist with accounts receivable and accounts payable inquiries.
• Coordinate mail, shipments, office supplies, and inventory.
• Communicate with internal teams to provide customer updates and resolve issues.
• Support departmental projects, process improvements, and other administrative tasks as assigned.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of administrative, customer service, or office support experience preferred.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, and Teams).
• Strong organizational, communication, and multitasking skills.
• Experience with SAP or similar ERP systems is a plus.
• Ability to work independently, prioritize tasks, and meet deadlines.

If you are a motivated administrative professional who enjoys providing outstanding customer service and supporting office operations, wed love to hear from you.