On-Site Help Desk Technician — Tier 2 IT Support (DC)
Dexian
Dexian, based in Washington, DC, is seeking a Help Desk Analyst to provide Tier 2 IT support at headquarters and country offices. The role covers desk-side and remote assistance, training, and provisioning of standard equipment, with a focus on timely ticket Resolution. The candidate should have a Bachelor's degree or an Associate with significant experience, plus industry certifications such as A+ or CompTIA. On-site work in downtown Washington, DC is required. #J-18808-Ljbffr Dexian
- Trillion Technology Solutions Inc. is seeking a Tier 1/2 Helpdesk Technician to deliver frontline IT support with strong customer service and SLA adherence. You will... .... This role is onsite five days a week in DC, requiring hands-on support for Windows, macOS, Office...SuggestedWork at office
$65k - $75k
...you for considering IT Concepts dba Kentro,... .... By joining our supportive community, you will... ...Kentro is hiring a Tier 2 Desktop Support Analyst... .... Location: On-site at the DOC office in Washington, DC. Compensation... ...HireVets for our work helping veterans transition;...WebsiteContract workWork at officeLocal areaRemote work- ...DescriptionOverviewTier 2 Help Desk AnalystArlington, VAAre... ...& Operations Support (MIOS) could be the place... ...SecuriGence is seeking a Tier 2 Help Desk Analyst to... ...troubleshooting, and maintenance of IT systems.Provides first-... ...following links:Chenega MIOS web site - - - -...WebsiteWork at officeLocal areaRemote work
$39.29 per hour
...Req ID: 42948 Summary Tier 2 Help Desk Analyst Arlington, VA Are... ..., Intelligence & Operations Support (MIOS) could be the place for... ...classified and unclassified IT environments in support of a... ...following links: Chenega MIOS web site - ;br Glassdoor - _IE3695...WebsiteWork at officeLocal areaRemote work- SiloSmashers, Inc. is hiring a Tier 2 Help Desk System Technician in Washington, DC to support a federal client within a multi-tier service desk. You will troubleshoot... ..., and effective communication with customers and site leads to resolve issues promptly. #J-18808-Ljbffr...WebsiteRemote work
$35.04 - $47.4 per hour
...Family Technical Support Services Job... ...Information Technology (IT) Support,... ...opportunity for a Help Desk Technician to provide world... ...Provide independent Tier 1 technical... ...for critical on‑site and remote personnel... ...discipline and 2-3 years of... ...Work Locations USA DC Washington Additional...WebsiteHourly payTemporary workWork at officeImmediate startRemote workWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend work- Inserso Corporation in Washington, DC, is seeking Network Support Technicians for on-site and remote Tier II IT support to minimize downtime for DHS customers worldwide. Role covers installation, configuration, maintenance of network devices, servers, and related equipment...WebsiteRemote jobWorldwide
$55k - $85k
...CEO FullTime Washington, DC, US 2 days ago Requisition... ...technical guidance to Tier 1 support staff, student workers,... ...instructional time and helps students and staff use... ...endpoints, accounts, and the IT asset records in... ...on experience with help‑desk ticketing, Google Workspace...Full timeContract workWork at officeAfternoon shift- ...Government Services, Inc (TGSI) is seeking a Service Desk Tier 2 Technician in the Washington, DC area to resolve medium to complex IT issues that cannot be handled at Tier 1, working with end users remotely or on site. Responsibilities include diagnosing hardware/...WebsiteRemote work
- Howard University is seeking a Service Desk Support Technician to provide Tier 2 support to the ETS Service Desk and... ..., staff and students, resolving IT issues with available resources, hardware... ...'s degree and 3-5 years in IT Help Desk; CompTIA A+ is required. Training...
- ...a leading management and IT consulting firm, serving as... ...expertise and methodologies, we help our customers align and... ...is hiring for a Tier 2 Help Desk System Technician to support a multi-tier service desk... ...customers and SiloSmashers' Site Lead on issues and daily tasking...WebsiteContract workWork at officeRemote work
- ...Systems Administrator (Tier 2 Support - ServiceNow) ~ Washington, DC Systems... ...ServiceNow for IT service management... ...resolved at the service desk level.... ...development plan focuses on helping our team members at... ...Chenega MIOS web site - ;br Glassdoor...Website
- Howard University is seeking a Service Desk Support Technician to provide Tier 2 support for the ETS Service Desk in Washington, DC. You will handle tickets in ServiceNow, assist faculty, staff and students, and work with vendors to resolve issues on desktops, laptops,...
- Inserso Corporation in Washington, DC is hiring a Network Support Technician to provide onsite and remote Tier 2 support for DHS customers. You will handle LAN administration... ...health checks. The role requires 1+ years in IT support, strong troubleshooting, and the...Remote job
$45k - $60k
...DescriptionJob DescriptionIT Support Technician – Tier 1Department: IT Reports to: Director of... ...remote tools, and at customer sites.The ideal candidate... ...assignedSupport various IT needs, from help desk tickets to onsite... ...paths to Level 2, Level 3, and specialized...WebsiteWork at officeRemote workRelocation- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a self-motivated Tier 1 Help Desk Engineer to support our government customer in downtown Washington, DC. This hybrid role requires onsite four days... ...of telework, 6:00 AM to 2:30 PM shifts, and 80...Remote workShift work
- ...The DC Department of Human Services (DHS), Office of Information... ...(100% onsite, Washington DC): support and enhance RPA and AI solutions... ...’s degree in Computer Science, IT, Engineering, or related field... ...Power Automate and Power Apps ~2 plus years with AI Builder or...WebsiteWork at office
- ...Requirements:Bachelor’s degree in IT, Computer Science, or... ...provides comprehensive Tier 1, Tier 2, and Tier 3 IT Infrastructure Support services to sustain and... ...Description: The Tier 2 Help Desk Specialist provides... ...A+, HDI Desktop Support Technician, ITIL v4 Foundations, Microsoft...For contractorsRemote work
- SES Corporation in the United States seeks a Tier 2 Help Desk Specialist to provide advanced IT support for escalated incidents, focusing on endpoint management, identity administration, and collaboration platforms. You will partner with Tier 1 and Tier 3 teams to resolve...
- Tantus, a Sikich Subsidiary, is seeking a Help Desk Specialist to support a federal client on-site in Washington, DC. The role requires a public trust... ...years of help desk experience, including Tier 1-3 ticket resolution and IT service management practices. You will work...Website
- NCQA is seeking a Help Desk Specialist in Washington, DC to provide Tier 1-2 end-user support for the organization’s IT Operations. The role includes onboarding/offboarding, device provisioning... ...ensure secure, reliable access. This on-site position requires 3-4 days in the office...WebsiteWork at office
- ...Dynamics Information Technology, Inc. seeks a Help Desk Technician to support government IT operations in Washington, DC. The role requires TS/SCI with Polygraph clearance... ...across 24/7 on-call operations, with on-site work at the customer site. #J-18808-Ljbffr General...Website
$35.04 - $47.4 per hour
From the posting: Executive IT support for a federal government client in Washington, DC. Serves as the first point of contact, resolving user issues with operating... ...8 Verified open on the employer's official career site (Workday) on Oct 29, 2026 (ET). #J-18808-Ljbffr...WebsiteHourly payFull timeAll shiftsShift work- ActioNet is seeking a Tier 2 - Mid Desk Side Support - IT Specialist to provide Mid to Senior technical and administrative... ...for IT operations in Washington, DC. The ideal candidate will have a... ...to giving back to our community, helping others, and making the world a better...Full timeWork at officeRemote work
- ActioNet is seeking a Tier 2 - Mid Desk Side Support IT Specialist to deliver mid to senior level IT operations support in Washington, DC. The role requires a Bachelor’s degree and 3+ years of IT support experience, with a proven record of reliability and professionalism...Remote work
- ...provider of fixed-price IT support to small and mid-size businesses in the DC metro area. The company is... ...Support Specialist Level 2 (TSS - L2) role within the... ...responsibilities are: Tier 1 and 2 Issue Resolution... ...incidents via remote and on-site desktop support....WebsiteWork at officeLocal areaRemote workRelocation
$39.42 per hour
...Job Title: Deskside Support Technician (Tier II) Location: Washington, DC Type: Contract Compensation... ...from the Service Desk or identified by on-site users Perform Break... ...customers to resolve IT issues promptly, ensuring... ...North America. We help clients get work done...WebsiteContract workWork at officeLocal area- Ignite IT is seeking a reliable and customer... ...Junior Service Desk Technician (Tier 1) to join our IT support team. This entry‑line... ...unresolved incidents to Tier 2 or appropriate... ...other platforms Help end users with troubleshooting... ...Position is 100% on‑site Benefits 401(k)...WebsiteCasual workWork at officeRemote workFlexible hours
- 5 days on site position in downtown Washington, DC REQUIRED! Position Summary The Help Desk Analyst provides Tier 2 local IT support to end users at headquarters and in country offices. This role delivers desk-side and remote technical assistance, troubleshooting, client...WebsiteLocal areaRemote workWorldwide
$70k - $85k
...security technology, we help businesses and law... ...to sales and support, every role contributes... ...that matters. The Tier II Help Desk Specialist will be... ...and resolving IT issues on desktops... ...Comments This is an on-site position in Alexandria... ...shifts, rotating 2 on, 3 off, 2 on, 2...WebsiteRemote workWorldwideMonday to FridayFlexible hoursShift workNight shiftRotating shiftDay shift
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