Tier 2 Service Desk Technician - IT Support & Growth
Howard-University
Howard University is seeking a Service Desk Support Technician to provide Tier 2 support for the ETS Service Desk in Washington, DC. You will handle tickets in ServiceNow, assist faculty, staff and students, and work with vendors to resolve issues on desktops, laptops, and mobile devices. The role requires strong communication, confidentiality, ITIL/ServiceNow experience, and CompTIA A+ certification; onsite work is expected with professional development and a competitive benefits package. #J-18808-Ljbffr Howard-University
Vacancy posted 1 day ago
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