Medical Collections Specialist

Overview As a Medical Collections Specialist, you will play a key role in ensuring timely and accurate reimbursement for Baxter’s products by managing collections activities for assigned Commercial and Medicaid payers. You will work directly with insurance companies to resolve outstanding claims, correct denials, submit appeals, and ensure proper payment. Responsibilities Perform collections activities on outstanding claims for assigned Commercial and Medicaid payers Work all denials within required timeframes and submit accurate, timely appeals Process corrected claims, rebills, and adjustments in accordance with established policies Research and resolve credit balances to ensure accurate account reconciliation Document and follow up on explanations of benefits (EOBs) and payer responses Identify payer trends or recurring issues and Escalate them to leadership Communicate professionally with payers, patients, and internal stakeholders to resolve claim issues Follow all department policies, procedures, job aids, and standard work requirements Qualifications High school diploma or equivalent required; AA or BA/BS preferred 1+ years of experience in medical collections and/or medical billing Strong written, verbal, and interpersonal communication skills High attention to detail with the ability to organize, prioritize, and manage multiple tasks Critical thinking and problem‑solving skills to resolve complex claim issues Ability to work independently while maintaining positive working relationships Proficiency with Microsoft Office; experience with billing database software preferred Understanding of insurance benefits, coverage criteria, and basic revenue cycle processes Location Hybrid position based in St. Paul, Minnesota. Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please let us know the nature of your request along with your contact information. Applicant Requirements Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. #J-18808-Ljbffr