Director, T-Mobile for Business Marketing Offers and Planning

J.D. Power has awarded T-Mobile for Business #1 in Business Wireless Customer Satisfaction for businesses of all sizes for the fourth year in a row. Including #1 in Performance & Reliability for Enterprise and Small to Medium size Businesses. T-Mobile is growing rapidly in these segments and leveraging this market position to launch the most cutting-edge solutions for our business customers.This role blends strategy and execution by analyzing customer needs and market opportunities to build quarterly and annual commercial plans for all T-Mobile for Business segments. The Director leads the team that develops and executes National and segment level offers and programs to support quarterly plans and targets. The Director leads a cross-functional planning team that develops segment level commercial plans including product roadmap, marketing programs, offers and promotions, operational improvements, device launches and portfolio innovations. In addition to planning, Director leads team responsible for in-quarter performance management and investment steering, ensuring programs, offers, and plans are delivering on commercial commitments.Requires competency in marketing strategy, analytics, business acumen, identifying wireless services trends & insights from customer & competitive research, segment and channel performance, change & innovation, and cross-functional leadership. At least 18 years of ageLegally authorized to work in the United StatesHigh School Diploma or GEDT-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work. The CDC defines "fully vaccinated" as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination and consider requests for exemption from this requirement during the offer phase as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others.10+ years marketing experience; 3 years managing teams5+ years in one or more of the following categories: software/hardware, web, telecommunications, consumer electronics, or consumer packaged goods, with a focus on Marketing, Product development or sales. Strong understanding of voice and data services and productsKnowledgeable about devices landscape including new technologiesAbility to lead large scale device launches in fast paced and highly competitive industry with collaborative approachStrong communications skills by presentation, written and verbal methodsExperience in defining and executing go-to-market strategiesExperience in analyzing customer, business, and industry data to drive business performanceKnowledge of financial drivers, experience in managing return on investment objectives, ability to develop high level financial models and review quarterly forecasts and budgetsAbility to influence, lead and coach cross functional teams and champion new concepts and ideasBachelor’s Degree required; Masters PreferredEnough about what you’ve done. Let’s talk about who you are.Ability to communicate effectively across team and organizational boundaries to drive and develop consensusStrong communication and people skillsAgile and AdaptiveListen and understand a variety of points of view balancing concerns with data for better decision makingAnalytical problem solver; applies multiple technical solutions to application operational problemsCollaborative, yet influentialFlexible, self-starter, and comfortable working in a rapidly changing environmentDesire for a high level of responsibility and ownership and ability to work with minimal supervisionCreative problem solver and solutions providerAbility to prioritize multiple projects; detail oriented and organizedLeads team responsible for quarterly and annual commercial planning: including setting acquisition target for products and segments.Ensures quarterly and annual commercial plans are executed or steers investments and decisions to pivot.Leads team focused on leading the Business offers strategies from ideation to execution based on TFB business targets, macro environment, business segment insights, brand position, competitive landscape, high level business cases, offer go to market strategy, operational feasibility and performance management & optimization.Acts as a trusted advisor to executive leadership and relevant partners during strategy formulation, development, and execution.Develops and implements device and service offers calendar focused on driving new customer targets for T-Mobile for Business by synthesizing customer insights and business strategy. Requires extensive wireless services and device knowledge across multiple categories including voice, data and IoT for Business. Lead cross-functional teams including Product & Technology, Supply Chain, OEM Management, Finance, Pricing, Integrated Marketing, Analytics, Business Segments & Market Insights, Go-to-Market, Retail and Care to develop and execute service and device launches & offers including post launch performance management and optimization.Champion and drive service and offer capabilities and innovation development to continuously enable a differentiated value proposition.Manages offer business performance including tracking of results, market invest budget, competitive wargaming, preparing contingencies and developing multiple iterations of the offers plan to respond to changes in the competitive environment.Manages multiple priorities in a fast paced and changing environment.Equal Employment Opportunity We take equal opportunity seriously—by choice.T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Brand: T-MobileJob ID: 172166BREmployment Type: Full TimeJob Area: Business SalesFunction: Sales GeneralIndustry: Internet General