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Call Center Operations Manager

iOPEX Technologies

iOPEX Technologies in Dallas is seeking an experienced Operations Manager to lead a high-performing technical support call center. You will oversee day-to-day operations, drive service excellence, and ensure SLAs/KPIs are met while guiding continuous improvement in customer experience. The role demands strong leadership, deep troubleshooting knowledge, and a track record managing large support teams in a fast-paced contact center. #J-18808-Ljbffr

Vacancy posted 2 hours ago
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