Guest Service Agent
The Rittenhouse Hotel
Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager
Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
The Rittenhouse Hotel$19 per hour
At Hilton Mystic, we are seeking a dedicated and personable Guest Service Agent to join our team in Mystic, CT. This role is integral to creating memorable experiences for our guests by delivering exceptional customer service and ensuring smooth check-in and check-out processes...SuggestedBi-weekly payHourly payLocal areaWorldwideFlexible hoursHilton Worldwide Holdings
Mystic, CT5 days ago- ...Guest Services Agent We are looking for friendly and welcoming individuals who excel in customer service! If this sounds like you, apply to be our newest guest services agent! Benefits Competitive compensation Professional development and growth Paid personal...SuggestedLocal areaFlexible hours
- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...SuggestedDaily paidFull timePart timeImmediate startShift work
$19.61 per hour
...Flex Guest Service Representative I NGIS Job Number: 250003TN Primary Location United States-Connecticut-Groton Organization NGIS New London Pay Range: $19.61 +DOE Job Summary: Serves as first point of contact with guests at a Navy Gateway Inn and Suites...SuggestedWork at officeLocal areaImmediate startRelocationAll shiftsFlexible hoursShift workNight shift- ...cleanliness and organization throughout events, and provides operational support to banquet staff while delivering exceptional service to guests. High school diploma or GED required. Must be able to regularly lift up to 50 pounds for the duration of the shift. Flexible...SuggestedFlexible hoursShift workAfternoon shift
Foxwoods Resort Casino
Mashantucket, CT2 days ago - ...category, location, or category/location pair, select a term from the suggestions, and click "Add". Category Location Add Service Workers, Mystic, Connecticut, United States Remove Remove Confirm Email Submit Submit Resume and Cover Letter Useful...Daily paidWork experience placementNight shiftDay shift
Masonicare
Mystic, CT3 days ago - ...sanitation and cleaning of assigned apartments, common areas, the Health Center, and Cottages. This position may be assigned to laundry services or other EVS areas as needed and is expected to maintain flexibility in supporting all EVS assignments to accommodate business...Full time
Cypress Village
Mystic, CT16 hours ago - Pendleton Rehabilitation & Nursing Center is looking for Full-Time Housekeepers! We are a beautiful Long Term Care/Skilled Nursing Facility in Mystic, CT. We are offering: Competitive wages Generous PTO accrual and holiday pay Benefits including Medical...Full time
Pendleton Rehab and Healthcare Center
Mystic, CT3 days ago - ...Description: Part Time 24 hours/ week including every other weekend The Housekeeping Aide provides quality housekeeping services, and a clean, orderly and safe environment for all facility residents and staff. As defined in job routines or department instructions...Temporary workPart timeLocal areaHome office
Apple Rehab
Mystic, CT4 days ago $19 per hour
...English Skills, needed Housekeeping Role $19.00 Role Purpose: Maintain a clean, safe, and welcoming environment for residents, guests, or staff. Core Goal: Prevent clutter accumulation and remove dirt, dust, and germs from all standard surfaces. Key...Temporaries of New England, Inc.
Mystic, CT3 days ago$18 per hour
...maintaining a clean, comfortable, and welcoming environment for our guests. This position offers a rewarding opportunity to contribute to... ...safely and stored properly.Provide friendly and professional service to guests when interacting.RequirementsPrevious housekeeping or...Bi-weekly payHourly payLocal areaFlexible hoursDistinctive Hospitality Group
Stonington, CT3 days ago- ...The Ocean House is a Forbes 5-Star property featuring 49 luxury guest rooms, 20 signature suites. The Cottage Collection includes 10 privately... ...is a 12,000 square foot Forbes Travel Guide 5 Star rated full-service health wellness spa. Over 10,000 square feet of indoor and...Hourly paySummer workCasual workSeasonal workLocal areaFlexible hoursShift workWeekend workDay shiftAfternoon shift
Relais & Châteaux
Westerly, RI4 days ago - Job Description Greet residents and provide general assistance to visitors, prospective residents, and families. Answer telephone calls. You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety...Temporary work
Wynn Las Vegas
Westerly, RI5 days ago - ...Overview Opportunity: Concierge Assist guests with special services, in both an anticipatory manner and upon guest request; coordinate and... ...hard-to-find items or services. Work as a Guest Service Agent in the event of staffing shortages or during peak check in...Local areaShift work
Whiteface Lodge
Groton, CT1 day ago $16.98 per hour
...to join their team. This position is responsible for ensuring guest rooms are clean, comfortable, and ready for arriving guests while... ...cleanliness and hospitality. Responsibilities: Clean and service guest rooms and bathrooms according to hotel standards. Make...Temporary workShift workWeekend workDay shiftExpress Employment
Mystic, CT10 days ago$22.5 per hour
...Pay: $22.50 At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk... ...facilitates feedback from Pack Members Monitors performance of agents, providing real time feedback and coaching Ensures front...Full timePart timeFor contractorsFor subcontractorWork at officeImmediate startFlexible hoursNight shiftGreat Wolf Resorts
Mashantucket, CT4 days ago$18 per hour
...spirit of generosity with European techniques, Mandara offers each guest the ultimate luxuriously healing experience. Today, Mandara Spas... ...arts and the spirit of generosity from which we perform your service. Namaste.Job DescriptionThe Concierge is responsible for participating...Hourly payFlexible hoursWeekend workOneSpaWorld
Uncasville, CT1 day ago- ...-Star Rated Hotel rooms and Cottages. This position ensures all guest rooms are clean following our strict five-star standards, safe,... ...any remaining dirty china, glass and silver from previous room service or amenity deliveries. Restock room attendant service cart as...Hourly paySeasonal workLong distanceFlexible hoursShift workWeekend work
Ocean House Management
Westerly, RI5 days ago - ...luxury properties. The Ocean House features 49 luxury guest rooms, 20 signature suites and 7 private villa vacation homes.... ...and an in-room iPad program that allows guests to order food and services to their door with the touch of a button. The Inn features 21...Hourly paySummer workCasual workSeasonal workLong distanceFlexible hoursShift workWeekend work
Ocean House Collection
Westerly, RI4 days ago - ..., woodwork, equipment and dust-mops floors. Polishes and cleans fixtures in rooms and bathrooms. ~ Operates environmental services equipment (e.g., vacuums, floor cleaners, buffers, shampooers, etc.). ~ Wet-mops rooms, halls and other areas; shampoos rugs...Immediate start
Ryders Health
Waterford, CT4 days ago - ...Houseman for a position that ensures a prompt and efficient setup and service for all functions, internal or external. The ideal candidate... ...to the Forbes 5-Star standards. Prior hotel or equivalent guest service experience preferred. Exceptional ability to engage in...Hourly paySeasonal workFlexible hoursShift workWeekend work
Ocean House Management
Westerly, RI4 days ago $60 - $76 per hour
Staff PharmacistWe're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable...Full timeCVS Health
Mystic, CT1 day ago- ...conventions inside or outside the Convention Center Assists in monitoring the event space for cleanliness or maintenance Assists guests with movement of equipment, materials or boxes as deemed by supervisor Responsible for cleanliness of the storage rooms and back...Full timeFlexible hoursShift work
Mohegan Sun
Uncasville, CT4 days ago $18 per hour
...work environment where your contributions directly impact our guests' experiences. As a Part-Time Housekeeper, you'll enjoy the satisfaction... ...Inn LLC, certain skills are essential for delivering top-notch service in the hospitality industry. A keen eye for detail is crucial,...Hourly payPart timeSteamboat Inn
Groton, CT1 day ago$18 per hour
Housekeeper Reports to: Head of Housekeeping Department: Operations Compensation: $18.00/hour Dates: Full and Part time, Early May- Mid August The Housekeeping Staff is an integral part of the O'Neill's overall campus operations. We seek several team-oriented...Full timePart timeSummer workEugene O'Neill Theater Center
Waterford, CT2 days ago- Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals...
Yale New Haven Health
Westerly, RI2 days ago - ...Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager Your...Daily paidFull timePart timeNight shiftWeekend work
The Rittenhouse Hotel
Groton, CT3 days ago - ...Walls, Lights, Vents, Windows, Linen Carts And Any Other Areas Assigned, In Accordance With Standard Procedures Of The Environmental Services Department. EEO/AA/Disability/Veteran Responsibilities ~1. Provide Excellent Customer Service Through Interaction With...
Yale New Haven Health
New London, CT15 hours ago - ...Butler The Ocean House Butler delivers unique services and amenities carefully tailored to each guest staying at the hotel. With the highest level of sophistication, discretion, and anticipation The Butler greets every guest at the doorsteps of our world-famous hotel...Hourly paySeasonal workLocal areaImmediate startFlexible hoursShift workWeekend workAfternoon shift
- ...Entertainment Group is seeking a friendly Front-of-House Host for a part-time role at our Mashantucket venue in Connecticut. You will greet guests, manage reservations, and seat guests, ensuring a smooth dining experience in a fast-paced environment. Responsibilities include...Part timeNight shiftWeekend work
DeKalb Health
Ledyard, CT4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
