Greenway Kia East - Automotive Service Cashier

Automotive Service CashierGreenway Kia East is hiring in our Service Department for a Cashier.The Cashier/Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she helps to set the tone for our dealership's Service Department by being an outstanding listener and information source.The Cashier/Receptionist courteously and efficiently manages all service and repair transactions for our valued customers. He or she receives and processes payments for services rendered or parts and materials purchased, and completes estimates and invoices. This position uses the appropriate software programs to record payment amounts and repair orders and to manage customer data, such as service history and contact information. He or she may need to calculate materials charges, repair charges, and taxes and must understand various types of warranties.The ideal candidate has a high school diploma or GED and previous retail and/or customer service experience that includes money-handling and point-of-sale (POS) system experience. Automotive dealership experience preferred. Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, good computer and internet skills, and an excellent customer service focus.ResponsibilitiesGreets all customers in a friendly, professional manner and helps identify, confirm, and resolve customer concernsReceives and processes payments for products and servicesAnswer dealership group phones and direct calls as necessaryOperates the complete POS system and other required softwareAccepts responsibility and accountability for his or her money drawerCoordinates questions and issues with the appropriate department personnelHandles customer complaints or escalates when necessaryAttends all staff meetings, trainings, and educational classes as requiredFollows all safety and security proceduresPerforms other duties as assignedQualificationsHigh school diploma or GED requiredPoint-of-sale (cash register) and credit or debit card processing skillsStrong math skills and the ability to handle financial transactions rapidly and accurately in a fast-paced environmentAbility to multitaskNeat, clean, and professional appearancePrevious customer service or related experience preferredHelpful attitude and friendly demeanorExcellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stressHighly trustworthy and security-consciousGreenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 34 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.