Business Lead - New York & Toronto

Job Description

Job Description

Our client a world class business agency is currently hiring for a Business Lead Toronto, New York and L.A.

The Business Lead is responsible for providing both strategic and tactical leadership for a portfolio of business totaling $10-20+MM. They serve as the senior partner and trusted advisor for clients as well as agency cross-functional teams to create successful outcomes for our clients and the agency. 

The Business Lead manages a senior team that are focused on day-to-day account operations, relationship management, and revenue growth. They demonstrate strong leadership qualities, team management skills, and operational/business management capabilities. Passionate about helping clients change the trajectory of their business, the Business Lead is curious about technology, data, design, and enjoys building long-term client relationships. 

About you

• Experience with driving account strategy, account management, account growth and leadership of cross-functional teams to achieve the goals of our clients and grow their relationship. 
• Excited about developing account and engagement strategy and capable of overseeing delivery of that strategy and plan. 
• Strong story-telling and strategy development capabilities with an aptitude for developing and delivering well thought out documents and presentations. 
• This person will come with the ability to identify needs that the client may not recognize and ensure that approaches and solutions are linked to objectives and future needs
• Consistently builds new executive level relationships and enjoys networking
• Effective at managing client expectations, ensuring delivery of the highest quality, and able to communicate client feedback effectively 
• Management of portfolio profitability working with the agency's MD’s to develop and negotiate work and overseeing all aspects of account operations (AR, contracts etc.,)
• Excel at building high-performing teams with passion for mentoring and growing talent across a diverse and talented team

What you will be doing

• Seek out and understand opportunities on where we can successfully grow our business with the client
• Manage and set expectations to ensure we deliver quality work on time and on brief
• Identify a client’s business needs and work with both the client and the various agency teams to understand, define, and build effective and innovative solutions that generate measurable results 
• Prepared to be as much of a leader as they are a communicator and mentor
• This is a hybrid role (onsite at the agency's offices, working at client site, and remote) - you will be expected to spend time onsite at client meetings and briefings, as well as generating new business 
• Willingness to collaborate with the agency’s India office time zone (ie. joining early morning calls as required), and working with agency’s east coast office time zone
• Note: Hybrid work in office is an essential function of the job.

AIP Connect believes in equal opportunity. Our recruitment consultants are committed to inclusive recruitment and selection practices and will not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation.

Accessibility: If you need any accommodations during the interview process, please let us know.

Posted Salary: Actual compensation within this range will be determined based on job-related skills, relevant experience, education, and training. This range reflects base salary only and does not include eligibility for bonus program or other benefits.

For the most accurate and up-to-date details on this role, please refer directly to AIP Connect’s careers page, as third-party sites may not reflect current information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.