Human Resources Generalist

Job Description

Job Description

The HR Generalist provides proactive human resources support for our retail operation members in various areas including training, recruitment, employee relations and benefits. The HR Generalist manages the delivery of our HR policies, executing business specific projects and initiatives relating to human resources decisions, safety programs, and company procedures. Provides support for management teams and associates by answering non-routine requests for information on policy interpretation, providing advice and counsel on employee issues and implementing practices and programs in support their regionally assigned area. This role has a strong employee relations and safety/risk management focus for the organization. 

What You'll Do

• Coaches and advises all levels of management in the areas of employee relations, performance management & risk management/safety support.

• Monitor employee counseling, disciplinary actions, and performance improvement plans; review involuntary termination procedures; and approve employee separation notices and related documentation.

• Mediates and resolves employee relations issues; conducts thorough and objective investigations when necessary; especially highly sensitive issues of sexual harassment and discrimination. 

• Provide consultative support to Store Managers and field management in matters dealing with leadership development, performance management, corrective action and employee coaching development 

• Perform periodic HR training and audits 

• Develop and drive incident reporting systems 

• Ensure all documents pertaining to employees’ personnel files are scanned and indexed accordingly and within a timely manner 

• Maintain company employee relations related records and documents in HRIS or recordkeeping system 

• Provide guidance and support to managers and employees on employee relations matters 

• Investigate, document and resolve employee complaints, grievances, and conflicts 

• Conduct workplace investigations and recommend appropriate actions 

• Ensure compliance with employment laws and regulations 

• Collaborate with HR/Benefits/Payroll/Training/Recruitment teams to develop and update policies and procedures related to employee relations 

• Stay current on industry trends and best practices in employee relations 

• Performs other related duties as required and assigned. 

Salary: 50K-60K DOE

Requirements

What You Bring

• Minimum 1-3 years of human resources experience in a high-volume employee relations setting with at least 500+ employees. 

• Bachelor’s Degree in HR, Applied Behavioral Sciences, Industrial Relations or another relevant field, or a combination of education and experience.

• Most possess a strong background managing complex employee relations investigations and resolving potential company litigation issues. 

• Proven ability to develop and maintain positive working relationships with employees, leadership, and external contacts. 

• PHR/ SHRM-CP Certification preferred. 

• Prior experience working in Retail is preferred 

• Knowledge of current employee relations practices, as well as State & Federal labor & employment law 

• Must be results driven and provide a high quality of work 

• Must have Microsoft Office experience, specifically Outlook, Word and Excel and Teams 

• Must be able to prioritize workload and multi-task assignments when facing a deadline 

• Excellent written and verbal communication skills, including large group presentations 

• Strong attention to detail 

• Ability to self-monitor in terms of meeting deadlines and working with minimal supervision 

• Excellent analytical and problem-solving skills 

• Professional demeanor 

Benefits

• Medical, Dental, Vision and Life Insurance
• 401K Plan
• Paid Time Off