Front Desk/Administrative Coordinator
Wallside Windows
Combines front office customer service with permit processing and administrative support; answers inbound calls in a prompt, courteous and professional manner ensuring the highest service standards and provides administrative support to the overall operations of the business. Primary Duties and Responsibilities Answer all inbound calls and assist the caller or redirect to the appropriate department and/or individual. Greet customers and visitors. Prepare and mail various customer correspondence. Coordinate with various municipalities to process, submit and track permits. Coordinate with customers and building departments for project inspections. Filing, faxing, copying and other administrative tasks. Qualifications and Skills High school diploma. Preferably at least one year's experience interacting with customers (i.e. retail, restaurant, service) in some capacity. Excellent communication and interpersonal skills to effectively and professionally communicate with customers, sales professionals and other team members. Detail-oriented with the ability to multi-task and prioritize in a fast paced, high-volume environment with an emphasis on data entry accuracy and timeliness. Exceptional follow-through and organizational abilities. Ability to be able to work independently or as a team. Strong computer proficiency. Physical Requirements Position is largely a sedentary role with heavy phone and computer work. General Summary Combines front office customer service with permit processing and administrative support; answers inbound calls in a prompt, courteous and professional manner ensuring the highest service standards and provides administrative support to the overall operations of the business. Primary Duties and Responsibilities Answer all inbound calls and assist the caller or redirect to the appropriate department and/or individual. Greet customers and visitors. Prepare and mail various customer correspondence. Coordinate with various municipalities to process, submit and track permits. Coordinate with customers and building departments for project inspections. Filing, faxing, copying and other administrative tasks. Qualifications and Skills High school diploma. Preferably at least one year's experience interacting with customers (i.e. retail, restaurant, service) in some capacity. Excellent communication and interpersonal skills to effectively and professionally communicate with customers, sales professionals and other team members. Detail-oriented with the ability to multi-task and prioritize in a fast paced, high-volume environment with an emphasis on data entry accuracy and timeliness. Exceptional follow-through and organizational abilities. Ability to be able to work independently or as a team. Strong computer proficiency. Physical Requirements Position is largely a sedentary role with heavy phone and computer work. Job Description_Front Desk_Admin Coordinator.docx Monday - Thursday: 8:00 a.m. - 4:00 p.m.; Friday: 8:00 a.m. - 2:00 p.m. Saturday: 8:00 a.m. - 10:00 a.m. on a rotating schedule #J-18808-Ljbffr Wallside Windows
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