Account Executive

Account Executive

Location: Ontario, CA, USA

Contribute to the professional standing and profitability of the company by supplying customers with outstanding service and results, as well as meeting the performance standards of this role. These are achieved by consistently recruiting, pro-actively promoting, and job-matching qualified candidates to relevant clients. Additionally, this role includes expanding our customer base through ongoing relationship development and satisfaction. This position participates as a productive employee in a collaborative environment. Participation includes complying with all company policies, workforce strategies, revenue projections, systems mastery, and maintaining teamwork, reliability, professionalism, and work quality.

Essential duties and functions include consistently meeting and exceeding all performance standards set forth monthly and year to date. Actively participate in an interactive, supportive and developmental team environment by working remotely and/or from a designated Company location as required, in accordance with company policy. Actively service clients and candidates as required to secure temporary and direct hire placements, ensuring regular post placement follow up with temporary associates occur, all which is required for commission eligibility. Maintain accurate attendance records. Review individual performance with leadership weekly, monthly, quarterly, and annually. Complete assigned ongoing training and development. Prioritize and plan daily, weekly, monthly activity blocks to meet Key Performance Indicators and Performance Standards. Consistently perform current client retention actions and new client targeting actions to maintain and grow customer relationships. Consistently perform recruiting and relationship nurturing actions to maintain and grow a qualified candidate inventory. Comply with company policies, Quality Manual, Documentation Standards, and system procedures in the company-provided systems.

Preferred prior experience includes two years or more of similar customer development experience or completion of an in-house training. No more than two jobs (2 companies) in the recent two years. Paid in a prior position on a commission or bonus plan, based on performance or goals.

The work environment and mental requirements include staying focused and productive when working onsite, in a team environment, independently or remotely. Interact with a variety of individuals positively and collaboratively. Employ emotional intelligence during change management of procedures and policies and when receiving feedback. Perform under pressure with conflict situations, multiple tasks with competing deadlines, and complex problems. Exercise sound independent judgment in making suitable placement decisions and recommendations based on the requirements of the positions. Respond with good judgment to negative or demanding customer and employee feedback. Understand, remember, and follow written, video, and verbal instructions. Intelligence to learn new procedures and tools quickly and apply them accurately. Communicate with and work in proximity to employees, clients, and candidates weekly. Collect and enter data in the assigned systems each day. Comprehend and navigate digital information systems, files, and videos. Participate in client meetings at their locations.

Communication skills include consistent grammar, spelling, and sentence structure. Computer/system skills requirements include type 36 WPM. Basic level in using MS Office Excel, Word, and Outlook. Current proficiency using the internet. Current proficiency in navigating, documenting, and utilizing similar processing systems for Applicant Tracking, Sales, Marketing, or Customer Service.

Physical requirements include speaking 50%, driving 30%, lifting 2%, hearing 50%, repetitive motion 15%, carrying 5%, standing 15%, air & public transportation travel less than 5%, twisting 5%, sitting 70%, operating equipment 2%, bending 5%, walking 15%.

We are very excited to offer an array of benefit programs for our employees. Internal staff hires working 30 or more hours per week will be offered robust plans including medical, dental, vision, life insurance, accident, LTD, pet discount coverage, legal coverage, identity theft, discount perks, and credit union. Most plans include a generous employer contribution in addition to the employee's contribution. Eligible employees can enroll with an effective date the first of the month following 60 days of employment. A minimum of 6 paid sick days are offered per year unless part time or covered under a local ordinance that requires a greater number of paid sick days. Paid time off accrues immediately at 2 hours per semi-monthly pay period for full time employees, and a prorated amount for part time employees based on the percentage of a 40 hour work week worked. Accrual increases with tenure at certain anniversary dates. The Company offers 11 paid holidays. The Company also offers a 401k program with an employer match, with employee contributions beginning the month following enrollment.

Pay range: Min $24.04 - Mid $27.64 - Max $31.25 US Dollar Grade: S 05

This position is bonus and commission eligible. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.