Case Manager Assistant

The Capital Law Firm, P.C. is a premier personal injury law firm based in Los Angeles, CA. We are deeply committed to securing justice for individuals and communities, offering compassionate yet aggressive representation in personal injury litigation. With years of experience handling complex legal cases, we pride ourselves on delivering outstanding results for our clients. Our team of skilled attorneys combines expert legal knowledge with a client-first approach, ensuring that each case receives the attention it deserves. Dedicated to meeting the diverse needs of our clientele, we are recognized for our unwavering dedication to achieving favorable outcomes for clients across California. Ourgrowingfirmislookingfora Case Manager Assistant to work directly with our Case Managers in retrieving all necessary documents for new and existing cases. Specific responsibilities may vary depending on the assigned task needed. Core duties and responsibilities include the following, other tasks may be assigned along the way. This position has a high potential for growth within the firm. We will provide training as needed. Key Responsibilities: Support Case Managers – assist with scheduling doctors’ appointment, sending reminders to client’s regarding upcoming appointments, and setting up transportation as needed. Open all claims of incoming cases. Run PL Searches as needed. Obtain 1P DEC Page. FU with 3P regarding liability. Follow up with 1P regarding coverage and DEC Page. Send out SR1 and SR19 as needed. Handle Property Damage with the clients and make sure the client is made whole regarding their lost property. Obtain witness statements and videos as needed. Run any investigative searches as needed for the case i.e. PL, Policy Search, TLO, ISO Scan and save documentation needed for the case to the firm's system Send correct letters to clients Request police reports on behalf of clients Maintain communication with clients when the case manager is out or busy with another call General office support & tasks as needed Build and maintain case database Qualifications: Stronghands-onexperiencewiththeMedicalRecordsCoordination(MRC)processwithinapersonalinjurylawfirm. Previousexperienceoverseeing,supervising,orcoordinatingamedicalrecordsteamishighlypreferred. Demonstratedexperiencemanaginghigh-volumemedicalrecordsandbillingrequestswhilemaintainingstrongorganizationandattentiontodetail. Knowledgeofmedicalrecordsretrieval,medicalbilling,providerfollow-up,authorizations,HIPAA-relatedrequirements,andpersonalinjurycaseworkflows. Abilitytotrackmultiplecasesandoutstandingmedicalrecordsrequestssimultaneouslywhilemeetingdeadlines. Strongleadership,communication,follow-up,andproblem-solvingskills. Experiencewithcasemanagementsoftwareanddocumentmanagementsystemsispreferred. Abilitytoidentifymissingorincompletemedicaldocumentationandtakeappropriateactiontoobtainit. Bilingual English/Spanish is a plus. $28-$35perhour(DOE) 401(k) Healthinsurance Visioninsurance Lifeinsurance Disabilityinsurance 10to20daysofPTObasedonseniority 14PaidHolidays Referralprogram We are an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, termination, leave of absence, compensation, benefits, training, as well as disciplinary action. We make hiring decisions based solely on qualifications, merit, and business needs at the time. #J-18808-Ljbffr THE CAPITAL LAW FIRM PC