Donor Relations Coordinator
Lee College
Coordinator, Donor Relations & Data ManagementThe Coordinator, Donor Relations & Data Management serves as a key operational and relationship-support role within the Advancement/External Affairs division. Under the direction of the Director, Development & Strategic Partnerships, this position supports the College's fundraising, donor engagement, alumni relations, and strategic partnership efforts through a combination of relationship coordination, stewardship support, CRM administration, and operational execution. This position requires a unique blend of interpersonal strengths and technical capability. The successful candidate must be highly organized, detail-oriented, service-minded, and comfortable working both behind the scenes with data and directly with donors, alumni, industry partners, and community stakeholders. The coordinator plays an essential role in ensuring donor information is accurate, engagement activities are coordinated effectively, and stewardship efforts reflect the professionalism and mission of the College. The position supports the College's commitment to student success, community engagement, philanthropy, and institutional effectiveness by helping strengthen relationships that generate scholarships, workforce partnerships, program support, and community investment.Essential Duties & ResponsibilitiesDonor Relations & StewardshipCoordinate donor stewardship activities including thank-you communications, donor recognition efforts, impact updates, and engagement touchpointsServe as a welcoming and professional point of contact for donors, alumni, and community partners, ensuring high-quality customer service and responsivenessAssist with planning and coordination of donor cultivation activities, alumni engagement efforts, and Foundation-sponsored eventsSupport execution of Advancement events including the annual Gala, scholarship breakfast, donor receptions, annual fundraising events, President's Circle activities, and community engagement initiativesMaintain ongoing communication and follow-up processes that strengthen donor and partner relationshipsCRM & Data ManagementMaintain accurate and current donor, alumni, and partner records within the College's CRM/database systemEnter, update, audit, and manage donor and engagement data to ensure data integrity, consistency, and usability for reporting and strategic planningTrack donor interactions, stewardship activities, engagement history, and partnership progress within the CRM platformGenerate reports, dashboards, mailing lists, and activity summaries to support fundraising operations and leadership decision-makingAssist in monitoring donor pipelines, sponsorship tracking, scholarship support activity, and partnership engagement metricsCommunications & Administrative SupportDraft donor acknowledgment letters, stewardship communications, event correspondence, and donor-facing materials under the direction of the DirectorAssist with preparation and coordinate distribution of newsletters, invitations, impact stories, annual reports, and promotional materialsSupport preparation of briefing materials, presentations, proposals, and engagement plans for executive leadership and donor meetingsCoordinate scheduling, meeting logistics, correspondence, and project follow-up for development and partnership activitiesMaintain organized electronic and physical filing systems related to donor records, agreements, and other documentationPartnership & Event CoordinationSupport coordination of corporate, workforce, industry, and community partnership activitiesAssist with logistics, communications, and follow-up related to partnership meetings, events, sponsorships, and campus engagement opportunitiesMaintain records associated with partnership agreements, internship collaborations, equipment donations, sponsorships, and memorandums of understanding (MOUs)Assist with event preparation including guest communication, registration tracking, materials preparation, and onsite supportOperational SupportAssist with departmental budget tracking, purchasing documentation, and reconciliation processes as requestedSupport operational coordination for Advancement/External Affairs initiatives and special projectsCollaborate with internal departments to ensure alignment of donor and partnership information across the institutionPerform other duties as assigned in support of the mission and strategic priorities of the College and FoundationSuccess MeasuresAccuracy and integrity of donor and partner records within the CRM systemTimeliness and professionalism of donor stewardship and communication effortsTimely responsiveness of customer service provided to donors and community partnersSuccessful coordination and execution of development and engagement eventsEffective tracking and reporting of donor activity and partnership engagementContribution to donor retention, development support growth, and strengthened community partnershipsReliability, professionalism, and collaborative support provided to the Director and division leadershipAdditional Duties & ResponsibilitiesPerform other duties as assignedMinimum Education, Experience, Knowledge, Skills & AbilitiesAssociate (or higher) degree requiredThree (3) years of experience in customer relations, development, fundraising, donor services, administrative coordination, or a related fieldExperience working with databases, CRM systems, or data entry systems with a high degree of accuracy and attention to detailStrong interpersonal and communication skills with the ability to interact professionally with donors, alumni, community partners, and internal stakeholdersStrong organizational and time-management skills with the ability to manage multiple priorities and deadlines simultaneouslyProficiency in Microsoft Office Suite including Word, Excel, Outlook, and PowerPointAbility to maintain confidentiality and exercise professionalism and discretionDemonstrated commitment to customer service, teamwork, and institutional missionAbility to work occasional evenings or weekends for donor and community eventsAbility to travel locally for meetings and events as neededAbility to lift and carry event materials up to twenty-five (25) pounds occasionallyPreferred Qualifications:Bachelor's (or higher) degree in business, communications, public relations, nonprofit management, marketing, or related fieldExperience in higher education, nonprofit, Foundation, or advancement environmentsExperience with CRM platforms such as Raiser's Edge, Salesforce, Blackbaud, or similar donor management systemsExperience supporting fundraising initiatives, donor stewardship, alumni engagement, or partnership developmentExperience assisting with event coordination or community engagement activitiesBilingual (English/Spanish) preferred based on service area demographicsExperience collaborating with volunteer groups, boards, or community organizationsLee College does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, veteran status, genetic information or any other basis protected by law.Benefits
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