Medical Assistant Associate - Clinical

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary

Working at Michigan Medicine affords you the opportunity to excel in specialty, surgical, and other complex and fast-paced outpatient clinical settings. If you have and enjoy using surgical and procedure-based skills, this opportunity is perfect for you!

Perks and Benefits:

• Excellent medical, dental and vision coverage
• 2:1 Match on retirement savings
• Tuition Reimbursement
• Growth opportunities to higher seniority positions
• Management that provides quality training and direction

Applications to this posting will be considered for openings in the following areas:

• Primary Care (Adult, Pediatric, and Geriatric populations)
• Specialty Pediatrics
• Psychiatry Services
• Neurology
• Cancer
• Cardiovascular
• Dermatology
• And other clinically-based outpatient services

Responsibilities*

• Room patients and perform standard patient intake including vitals
• Assist with minor clinical office procedures
• Performs standard medical laboratory/Point of Care (POC) testing.
• Administer medications/immunizations, injections as directed
• Respond to general patient inquiries regarding treatment and clinic policies and procedures.
• Coordinate patient care with outside health agencies.
• May complete general administrative duties as assigned including; Family and Medical Leave Act (FMLA), Disability and Return to Work forms, Electronic Medical Record in-basket messages, etc.
• Complete other clinical and non-clinical duties as assigned.

Patient Intake:
?Responds to general patient inquiries about clinic operations within their scope of practice.
?Rooms patients (virtually and in person) and performs standard patient intake including taking
vitals and other measurements, medical histories, medication reconciliation documentation,
form(s) preparation, relevant screenings, following predetermined protocols and other tasks as
assigned.
?May obtain medical records and prepare medical information and reports for the appointment (e.g.reviewing Patient Summary Information, updating prescription information, etc.).
?Performs room preparation and turnover task(s) assigned, including managing stretchers and
beds where appropriate.

Patient Care:
?Medication preparation and/or administration per standing orders or UMHS and Ambulatory Care policies and guidelines, and competency.
?Administers injections and immunizations appropriate per competency and Ambulatory Care
policy and guidelines.
?Performs medical laboratory/Point of Care (POC) testing and assists providers per competency or formal training with direct patient care that may include treatments, tests, or procedures.
?Quality Control testing of POC equipment.
?May manage forms and consent (virtual and in person) and provide routine patient instruction
forms assigned by the clinic and within their scope of practice.
?Contributes to a safe and secure environment for patients, visitors, faculty, and staff by following established procedures, policies, and guidelines.
?Enter orders per policy co-signature required per standing order or Best Practice Alert (BPA).
?Queue and pend medication renewals.
?Take pictures and/or upload media (excluding ophthalmology) according to Ambulatory Care
guidelines.
?Observes patient status, report changes, and document accordingly.
?Acts as a chaperone during sensitive exams, diagnostic, and therapeutic treatments, or upon
patient request.
?Informs patients of normal test results within their scope of practice.
?Documents into MiChart within scope of practice.

Administrative and Clinical Workflow Support:
?Efficiently and effectively prepares and organizes clinical and procedure rooms with appropriate equipment and supplies
Continuously tracks the clinic patient flow, identifies holdups, and notifies patients if the schedule runs behind.
?Cleans, stocks, and organizes clinic spaces (exam and supply rooms),
?Maintains inventory and may manage PAR levels when appropriate.
?Processes forms and in basket messages through MiChart.
?May assist with prescription or procedure prior authorizations within scope of practice.
?Disinfects and maintains equipment between cases according to Instructions for Use, policies, and guidelines; removes equipment not needed for next case and stores it appropriately.
?Transport and prepares surgical instruments for sterile processing.
?Supports orientation and/or shadowing opportunities as assigned.
?Participate in regulatory readiness processes.
?Participation in Daily Management Systems huddles, staff meetings, quality improvement activities, and other Ambulatory Care initiatives as assigned (such as Safety Liaison, MIChartup grades, or operational meetings)
?Responsible if assigned and trained to vaccine reconciliation including Vaccines for Children(VFC) and all duties associated with this duty.
?Perform other related duties within scope of practice as assigned

Required Qualifications*

• High school diploma or GED.
• Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1 - 3 years).
• Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology.

Desired Qualifications*

• Certification as an Emergency Medical Technician (EMT), Certified Nurse Assistant (CNA) or Medical Assistant (MA)
• Graduation from a medical assistant diploma program or an equivalent combination of education
  and experience (1 - 3 years).

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Work Schedule

Full Time hours, 40 hours per week, weekday schedule will vary depending on location/clinic.

May be occasional weekends.

Work Locations

Ann Arbor and Surrounding Medical Group/Health Center Locations

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

Job Detail

Job Opening ID

274301

Working Title

Medical Assistant Associate - Clinical

Job Title

Medical Assistant Associate

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Onsite


Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Um Hospital

Department

MM Amb Care Admin

Posting Begin/End Date

10/23/2026 - 10/30/2026

Salary

$44,553.60 - $64,688.00

Career Interest

Patient Care Services