Medical Front Office Patient Representative

Job Description Join the Team That's Shaping the Future of Care in Rocklin—Where Every Patient Experience Begins with You. Be part of the founding team for our new Rocklin clinic opening in March 2027. As a Patient Service Representative, you'll help create a welcoming, person-centered experience for every patient while building trust, connection, and exceptional care from day one. If you're passionate about serving your community and making a difference, we'd love to have you join us. Schedule: 8:00 a.m. – 5:00 p.m. or 9:30 a.m. – 6:30 p.m. Anticipated Start Date: September 2026. Hourly Pay: $23.20 – $25.00. Benefits Employer‑paid Health Insurance (medical, dental and vision): 100% for employee and 80% for dependents. 17 days Paid Time Off per year, 11 Paid Holidays, 8+ Sick Days (1 hour for every 30 hours worked). Retirement Plan with 6% match. Responsibilities Field inbound calls from patients with professionalism and compassion. Schedule appointments and coordinate with healthcare providers. Provide accurate information on services, procedures, and general health inquiries. Escalate urgent matters to appropriate medical staff promptly and efficiently. Qualifications High school diploma or GED. Proficiency using a computer, preferably with health record systems. Strong customer service orientation and problem‑solving skills. Knowledge of medical terminology. Location Rocklin, CA. Equal Opportunity Statement Chapa‑De is a non‑profit community outpatient health center that values equal employment opportunity and complies with all federal, state, and local laws. We provide a work environment free of harassment, discrimination, or retaliation. We prefer qualified American Indian and Alaska Native applicants in accordance with the Indian Preference Act (Title 25, U.S. Code, sections 472 & 473). All qualified applicants will receive consideration regardless of race, color, religion, national origin, citizenship, age, sex, marital status, ancestry, disability, veteran status, or sexual orientation. #J-18808-Ljbffr The Diabetes