Outlet Manager (Home & Office Furniture)

Job Description

Job Description

Overview

CORT is seeking a full time Outlet Center Manager in Beaverton, Oregon! CORT Furniture Outlet sells our new and previously leased furnishings at an unbeatable value, offering our customers the opportunity to pay a lot less for the styles and quality they want. 

The Outlet Manager oversees the day-to-day sales and operations of a CORT Outlet Center, managing a team of Outlet Sales Associates and Retail Stock Clerks. This role is responsible for driving sales, maintaining inventory flow, merchandising the showroom, and ensuring operational efficiency. The Outlet Manager develops and executes strategic marketing and revenue plans, fosters strong customer relationships, and aligns outlet performance with broader business goals to support organizational growth.

Pay: Base salary of $40,000 - $50,000 / year (plus generous monthly commission), with expected yearly total earnings between $50,000 - $70,000 / year.

Schedule: Tuesday-Friday, 9:00AM-6:00PM; Saturday, 10:00AM-5:00PM.

Responsibilities

• Team Leadership & Management: Manage, coach, and motivate Outlet Sales Associates and Retail Stock Clerks, fostering a collaborative and high-performing team environment.
• Sales & Revenue Generation: Drive sales of previously leased and new furniture, consistently achieving monthly, quarterly, and yearly sales goals, and maintaining margin targets for both new and used inventory.
• Showroom Merchandising & Presentation: Oversee the merchandising, pricing, and presentation of the showroom floor to maximize product appeal and sales opportunities.
• Inventory Control & Management: Minimize idle inventory, manage product transfers, and conduct inventory age analysis to optimize stock levels and warehouse space.
• Operational Efficiency: Manage costs related to logistics, overtime, purchase orders, and supplies; ensure a clean, safe, and organized warehouse and showroom environment.
• Customer Service Excellence: Resolve customer complaints, ensure customer satisfaction and retention, and build lasting relationships with repeat customers.
• Marketing & Promotion: Develop and implement online sales strategies (e.g., Facebook Marketplace), create and execute marketing campaigns, and meet with vendors for product acquisition.
• Administrative Duties: Manage staffing, time records, product purchase orders, store supplies, and high-level quotes; maintain accurate records and reports.
• Collaboration: Work closely with internal departments (Operations, IT, HR, Customer Service, Admin) and external partners (vendors, distribution teams) to support outlet operations and business objectives.
• Other Duties as Assigned: Perform additional tasks and responsibilities as required to support outlet operations and achieve business objectives.

Qualifications

• High School Diploma or GED equivalent required; Bachelor’s degree preferred
• 5 years of retail experience in furniture or related field
• 3 years of supervisory or management experience preferred