Account Manager

An Account Manager is responsible for managing the maintenance crews and customer relationships for a portfolio of commercial landscape maintenance accounts assigned to that Account Manager. The Account Manager reports to the General Manager, has a strong work ethic and enjoys interacting with our crews, sales team members and clients. Account Manager responsibilities include (but are not limited to): Manages the overall day-to-day operations of their crews and coordinates with the team of fellow Account Managers on shared resources Ensures that customers are completely satisfied through relationship building, communication and regular site visits Identifies resources needed for team and assigns individual responsibilities: schedules, crew members, equipment needs, and repairs Available to crew leaders for horticulture training, equipment repairs, daily instructions, labor conflicts Ensures a safe environment for employees, clients and the general public Effectively applies Landscape Workshop methodology and enforces project standards Recommends enhancement services to clients in order to improve site conditions; coordinating with other branch employees to ensure enhancement work is completed successfully, on time and within budget Minimizes Landscape Workshop exposure and risks on projects Effectively communicate (written/verbal) business development opportunities with team members and sales representatives Track and report team hours, extra expenses and extra sales on a weekly basis Assists Branch Manager with project budgets Conducts regular status meetings with crew leaders Estimate jobs when needed Follow up on proposals generated Oversee care and maintenance of equipment Position Requirements Minimum 2 years managing landscape maintenance crews and interfacing with customers Proficient with computer software programs including Word, Excel and Outlook Strong work ethic Bachelor’s degree from accredited four-year or two-year program preferred What we Offer: Company Vehicle Medical, dental, vision, 401(K) and other benefits Energetic, focused and collaborative work environment #J-18808-Ljbffr